General Manager

General Manager

NOTE: The following position is for proposed new/future business within First Transit. Only candidates meeting the work experience requirements will be considered.

First things First: Who are we?

First Transit Inc. is a leading public transportation contracting and management services, provider. For over 60 years, we have supplied precision, efficiency, innovation, and all-around expertise to public and private transportation systems. Today, we operate in 335 locations, carrying more than 350 million passengers annually throughout the United States in 39 states, Puerto Rico, and Canada.

About the Position

Join the First Transit team as a General Manager in Bismarck, ND. First Transit General Managers are committed to safety, customer service, and hands-on experience in all transportation business areas. The manager will initiate, develop, and maintain a successful contract relationship.

• Handles all contractual services, including operations, administrative functions, and information systems, and provides oversight of safety, training, and maintenance departments as well.
• Ensures compliance with all company procedures and policies.
• Ensures services are provided within budget and action plans are developed and implemented to improve operational efficiencies.
• Maintains company and contractual assets (vehicles, facilities, inventories, tools, and equipment).
• Ensures compliance with local, state, and federal laws and regulations (EPA, OSHA, DOT, ADA, and EEOC).
• Analyze, prepare, and develops budgets and forecasts.
• Assesses resource needs, problems, and trends and plans accordingly.
• Develops action plans to ensure customer retention.
• Assures a safe working environment.
• Provides and promotes effective communications with customers.
• Provides leadership and guidance to develop location and company bench strength.
• Establishes training goals and requirements for all personnel.
• Satisfies client, corporate, and contractual reporting requirements and needs.
• Assists in technical sales support and develops sales leads.

Qualifications

• High School Diploma or equivalent required/Bachelor's degree is strongly preferred.
• Requires 3-5 years of recent and relevant direct experience managing all aspects of a para-transit and fixed-route service
• Prior experience working with collective bargaining agreement
• The ability to learn and become efficient in TransLoc, GFI Operating Systems, Ecolane, and others as assigned
• Either possess or obtain CDL B in the state of North Dakota.
• Computer literate with excellent working knowledge of Microsoft Excel and Word
• Must have evidence of building solid relationships with supervisors, peers, and subordinates
• Excellent communication skills
• Successful track record in managing budgets and/or P&L responsibility.
• Ability to effectively and appropriately communicate and/or collaborate with agencies, directors, elected officials, operators, and all levels of hourly and salaried employees, including senior management.
• Must be a self-starter able to obtain successful results without supervision.
• Subject to DOT drug testing. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including marijuana, for any reason.

First for a Reason

Benefits

We offer competitive compensation and benefits (which vary based on role, location, and business), including physical and mental health initiatives, medical/dental/vision, 401(k), and paid holiday/vacation.

Diversity & Inclusion

Because we're stronger together, we aspire to have a culture where all people are First. We're committed to providing an inclusive and diverse working environment for everyone every day.

Professional Advancement

Start here. Go far. Thanks to our strong presence across North America, we believe in promoting from within, which means tremendous opportunities for you. In addition, our 18-month Aspiring Manager Program prepares future leaders at First Transit.

Extensive Training

Build skills and knowledge in safety and security, injury prevention, technology and equipment, and job efficiency.

Community Service & Impact

Go where opportunity meets community. Our customers are at the heart of everything we do. As the face of First Transit and First Vehicle Services in your community, you'll positively impact others.

Apply today and get your career on the road with First Transit!

We aspire to have a culture where all people are First. We strive to attract and retain a diverse workforce; therefore, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. First is also committed to providing a drug-free workplace. For candidates applying to positions in San Francisco or Los Angeles, California, First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance or Los Angeles Fair Chance Ordinance. First is an equal opportunity employer, and by doing so, we will sustain and promote an inclusive culture that supports future growth for all.

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Salary : $57,200 - $72,400