What are the responsibilities and job description for the Part Time Receptionist position at First United Bank?
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The Position
Job Title
Part Time Receptionist
Job Description
SUMMARY
As the first point of contact for visitors to our Corporate Campus, you will welcome and greet guests warmly, ensuring that they receive top notch, efficient customer service with a smile. You will be responsible for providing general administrative support including a variety of clerical activities and related tasks, executing these tasks to the highest quality standards. In addition to this, you will be responsible for preparing boardroom, training, and conference rooms as needed. This includes ensuring rooms are stocked with food and beverages upon request for executive level meetings and providing first-level technical support for A/V systems throughout the conference rooms and our training center.
MAJOR DUTIES AND RESPONSIBILITIES (ESSENTIAL FUNCTIONS)
- Greet and welcome guests upon their arrival, with a positive and helpful attitude.
- Check in and out visitors as well as direct them to the appropriate person or office, announcing guests as needed.
- Answer, screen, and forward incoming phone calls.
- Ensure common spaces are tidy and presentable, with all necessary stationery and materials (pens, forms, brochures, etc.).
- Provide basic and accurate information in-person and via phone/email.
- Maintain office security by following safety procedures and controlling access via the reception desk (logbook, issuance of visitor badges).
- Update calendars and schedule meetings upon request.
- Preparing meeting and training rooms, troubleshooting technical issues when required.
- Assisting colleagues with administrative tasks and recurring or special projects as assigned.
- Will be required to run errands upon request or as needed (e.g., picking up food or supply orders).
ADDITIONAL DUTIES AND RESPONSIBILITIES
- Adherence to all First United Policies and Procedures
- Dresses professionally
- Complete all required compliance exams on an annual basis
- Performs other duties as assigned
EMPLOYEE SPECIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Required Education and Work Experience
- High school diploma or equivalent required.
- Proven work experience as a Receptionist, Front Office Representative, or similar role.
Knowledge and Skills Requirements
- Proficiency in Microsoft Office Suite
- Hands-on experience with office equipment, including A/V systems
- Professional, pleasant attitude and appearance with excellent interpersonal skills
- Exceptional written and verbal communication skills
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills
- Exemplary customer service attitude with an ability to be anticipatory of others needs
- High-level of professionalism with ability to handle confidential and highly sensitive information with discretion
- Multi-tasking, able to prioritize tasks and pivot where needed with judgement to escalate issues when needed, with a sense of urgency and ability to stay calm under pressure
- Must have a valid state driver’s license to be considered for this role.
Physical Working Conditions
This is somewhat sedentary work that requires the following physical activities:
- Sitting or standing for long periods, walking, finger dexterity, feeling, repetitive motions, talking hearing, and visual acuity including close vision.
- Occasional lifting (up to 10 pounds of computer equipment or paper).
- May be required occasionally to stoop or kneel.
- Accommodation may be made for some of these physical demands for otherwise qualified individuals who require and request such accommodation.
NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned by supervisor to meet the ongoing needs of the organization.
All Locations:
Marble Falls
If any applicant is unable to complete an application or respond to a job opening because of a disability, please email us at
HR@firstunitedbank.com
for assistance.
First United Bank is an Equal opportunity employer. This company considers candidates regardless of race, age, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
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