Compliance and Audit Support Manager (Bank Operations)

About FirstBank

Nashville-based FirstBank, a wholly owned subsidiary of FB Financial Corporation (NYSE: FBK), is the third largest Tennessee-headquartered bank with 81 full-service bank branches across Tennessee, South Central Kentucky, North Alabama and North Georgia, and a national mortgage business with offices across the Southeast. The bank serves five of the major metropolitan markets in Tennessee and with approximately $11.2 billion in total assets, has the resources to provide a comprehensive variety of financial services and products.

FirstBank has been recognized as one of Tennessee’s best employers by Business Tennessee magazine and The Tennessean. The Tennessee Chamber of Commerce & Industry, and the Tennessee Society for Human Resource Management have also recognized FirstBank.

FirstBank does more than provide consumers with best of class financial services. It is a place for employees to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries. At FirstBank it’s about each person bringing skills and passion to a challenging and constantly evolving game.

Summary: The incumbent is responsible for managing a team of professionals dedicated to the development, implementation and execution of preventive controls and monitors within the various areas of Bank Operations. Additionally, the incumbent will review audit reports and exam findings and work with business units to remediate and strengthen controls. This position plays an important role in implementing first line compliance and SOX controls within Operations.

This position may be remote if candidate resides in Tennessee or North Georgia

Essential Duties and Responsibilities:

• Lead a team of individuals and coordinate efforts to achieve overall Operational goals.
• Partner with business unit managers and their teams to develop a working knowledge of daily functions and responsibilities along with the processes and procedures required to fulfil those responsibilities.
• Apply the understanding of the various activities to the development of monitors of identified key controls around compliance and risk. Seek input of the managers as to the highest priorities.
• Perform research in areas of compliance to ensure a good understanding of the recommendations and findings presented in audits.
• Provide timely and proactive feedback to business unit managers on the findings of the monitoring and control testing to ensure consistent execution of processes and procedures. Successful execution of this duty will result in positive outcomes during future audits and exams.
• Work in partnership with the Bank Operations Manager and business unit managers to identify and address any areas requiring improvement in advance of formal audits.
• Coordinate the receipt and review of incoming audits and reviews conducted within bank operations. Assist in preparation of management responses and development of remediation plans to ensure adherence to established timelines.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Demonstrated detailed knowledge of banking regulations around loan and/or deposit activities.
• Demonstrated understanding of bank processes and procedures related to bank operations including loan and deposit operations.
• Ability to work effectively under the pressure of deadlines.
• Demonstrated ability to communicate effectively verbally or in writing with all levels within the company. This includes communicating potential needs for improvements in a way that fosters teamwork and cooperation.
• Willingness to complete training courses that are available to compliment work experience.

Education and/or Experience:

• 5 years or more experience in bank compliance and areas of bank operations or a combination thereof.
• 3 years or more experience in team management/supervision.
• College degree in relevant area is a plus
• Compliance certifications are a plus