Call Center Representative

Firstcapital Bank Of Texas
Lubbock, TX Full Time
POSTED ON 3/18/2023 CLOSED ON 9/16/2023

Job Posting for Call Center Representative at Firstcapital Bank Of Texas

  • Responds to customer inquiries about products and services and general information requests.
  • Provides product and service information to customers.
  • Directs callers to appropriate internal personnel and/or departments.
  • Handles and resolves customer issues over the phone.
  • Completes special projects or other tasks as requested.
  • Maintain regular and punctual attendance.
  • Work overtime as assigned.
  • Work cooperatively with others.
  • Comply with all company policies and procedures.

High school diploma or equivalent.

Skills & Experience:

  • Customer service experience
  • Strong relationships within industry and local area
  • Integrity and trust
  • Results orientation
  • Ability to multi-task
  • Ability to communicate effectively at all levels
  • Sound judgment and decision making skills

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Salary.com Estimation for Call Center Representative in Lubbock, TX
$29,668 to $38,983
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