Automotive Service Advisors - City Auto Group

FirstChoice Hiring
Chicago, IL Full Time
POSTED ON 8/27/2024 CLOSED ON 9/22/2024

What are the responsibilities and job description for the Automotive Service Advisors - City Auto Group position at FirstChoice Hiring?

5330 West Irving Park Rd., Chicago, IL 60641

Automotive Service Advisor

For Our National Award-Winning & Premier

VW Store!



$70,000 Performance-Based Income!

Excellent Training, Benefits & Career Growth!

The City Auto Group is one of the fastest growing privately owned auto groups in the Midwest! City Volkswagen of Chicago is our Premier (and first) store and was awarded the National VW Dealer of the Year by Dealer Rater! We are seeking Auto Service Advisors/Writers to guide customers through the entire auto repair/maintenance process, advise customers on options and costs for auto repairs/maintenance, and more! A positive attitude and team-first mentality is a must!

We take pride in the growth and development of our employees, offer market leading compensation, flexible work schedules, and a fantastic benefits package including a 401k match! We are a first-generation dealer group that sees the car business through a vastly different lens than others in the industry. If you want a great opportunity to grow professionally without red tape or politics, apply now and join our team.

Responsibilities - Service Advisor:

  • Guide customers through the auto repair/maintenance process, advise customers on costs and options for auto repairs, maintenance, recall work, offer additional services and 'specials', and schedule appointments for service work
  • Greet customers and answer auto repair/maintenance questions
  • Follow status of customer's vehicle from service bay entry through completion of work
  • Review completed work order with customer and ensure their concerns were addressed
  • Maintain high CSI score


Qualifications - Service Advisor:

  • Auto Service Advisor/Assistant Service Manager or dealership experience is preferred
  • Basic automotive operational knowledge
  • Good computer, customer service and communication skills
  • A positive attitude, good work ethic, and professional appearance
  • Team first mentality
  • Pleasant, energetic, conscientious, dependable, self-starter with ability to multi-task in a fast-paced environment.
  • Valid driver's license and good driving record
  • High school diploma or equivalent
  • Must pass pre-employment screening


We Offer Excellent Benefits:

  • $70,000 Performance-Based Income!
  • Training
  • 401(k) with employer match!
  • Medical, dental and vision insurance
  • Paid vacation and holidays
  • 5-day work week, closed on Sundays
  • Employee recognition!
  • Employee discounts on vehicles and more
  • Career growth and advancement
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