Colleague Experience Specialist- IT

FIS Global
Cincinnati, OH Other | Full Time
POSTED ON 5/22/2024 CLOSED ON 6/5/2024

What are the responsibilities and job description for the Colleague Experience Specialist- IT position at FIS Global?

Position Type :

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

Education Desired :

Bachelor of Business Administration

Travel Percentage :

1 - 5%

Job Description

Are you ready to unleash your full potential?  We’re looking for people who are passionate about payments to chart Worldpay’s path to being the largest and most-loved payments company in the world.

About the team

The Colleague Experience Team is a dynamic and pivotal group within our organization dedicated to enhancing the overall work environment and employee satisfaction. This team is responsible for creating, implementing, and overseeing programs and initiatives that improve workplace environment and culture, facilitate employee engagement. Members of the Colleague Experience Team work closely with various departments to ensure that the IT needs of employees are addressed.

What you will be doing

We are seeking a dedicated Colleague Experience Specialist to join our team. In this role, you will be instrumental in enhancing the workplace environment and overall satisfaction of our employees. Your primary responsibilities will include designing and implementing programs that improve the employee workplace environment and managing feedback channels to ensure a positive and productive work culture.

What you bring:

  • Develop and execute initiatives aimed at enhancing employee engagement and satisfaction.

  • Manage feedback mechanisms to gather insights on employee experiences and identify areas for improvement.

  • Collaborate with various departments to implement changes that enhance the colleague environment.

  • Provide support and guidance on policies and practices that impact employee and workplace culture.

Added bonus if you have:

  • Proven experience in a similar role.

  • Excellent communication and organizational skills.

  • Strong problem-solving abilities and a proactive approach to addressing issues.

  • Ability to work collaboratively in a team-oriented environment.

What we offer you

  • A competitive salary and benefits

  • A variety of career development tools, resources and opportunities

  • The chance to work on some of the most challenging, relevant issues in the payment industry.

  • Time to support charities and give back in your community.


Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here


For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

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