Strategy & Optimization Analyst

Position Type :

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

Travel Percentage :

10 - 15%

Job Description

Our team:

Our Sales Operations teams sit at the center of the sales process, working to remove friction from the process our sales reps complete to bring a sale from lead to contract. They enable the end-to-end sales experience for all merchants in our high-growth payments business. We build and manage the tools and sales processes used by the largest sales force in the industry to facilitate 20% y-o-y growth across our $4 bn revenue business. We sit at the center of our commercial and functional teams to build the deal approval process in the complex and heavily regulated payments space and reduce the time to revenue for our payments products and services. What this means tactically is building relationships with colleagues in our sales teams and in Legal, Risk, Pricing, Implementation, etc. – and bringing them all together around a solution.

The team operates on an agile methodology to optimize the sales process, rapidly enable process enhancements through our own team of CRM developers, and then report out on sales performance for both executives and sales leaders.

What you will be doing:

In this role you will support the strategy development and sales process enhancement for our Enterprise commercial teams.  Initially you will be supporting the team in some of their process optimization, but our expectation is that you will quickly take ownership of projects of your own. Your key responsibilities will include:

• Work with Sales teams and functional teams (e.g., Legal, Implementation) to define and improve the sales process, or the process each seller uses to move a potential customer through to sale
• Identify creative ways to implement the suggestions from the Sales and functional teams, and then work with the right people to put those changes into effect. For example, this role works very closely with our Salesforce developers to build improvements right into the tool that the sellers use to do their job
• Manage our ongoing programs and forums used to create collaboration around improvements in the process, such as our SLA program (agreements the Sales and functional teams make to each other about how long approvals will take) and our bi-weekly Pipeline reviews
• Build the materials and presentations used to train sellers on changes to the process or facilitate conversations across stakeholder groups
• Act as an ambassador for the Sales Operations organization with team members from across the organization, bringing a great attitude and a willingness to listen to suggestions
• Regularly updating internal stakeholders, including more senior members of the team on progress within your projects

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View our benefits here: https://cdn.phenompeople.com/CareerConnectResources/FIGLUS/documents/2021BenefitsSnapshot-1611561721803.pdf The posted salary range describes the minimum to maximum range for this job description in the state of Colorado. The salary range is posted in accordance with the Colorado Equal Pay For Equal Work Act. The salary range for this same position may be lower or higher in markets outside of Colorado.$51,170 - 83,410

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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