Development Director

Position Type

Full time

Type Of Hire

Experienced (relevant combo of work and education)

Education Desired

Bachelor of Computer Science

Travel Percentage

10 - 15%

Job Description

Every day, our teams innovate across the world of finance. We collaborate to work smarter, while making a difference. We believe in diversity and inclusivity, giving a voice to everyone on the team. And we celebrate our success together. If you want to make an impact in fintech, we’d like to know~ Are you FIS?

NOTE~ This role will be hybrid/3 days onsite for candidates who are located in/around Jacksonville, FL.

About The Role And Team

This leadership position will lead Enterprise Agile Coaches that are driving an agile transformation in the Banking business segment as well as being accountable for identifying and rolling out continuous process improvement opportunities.

The team is tightly partnered with a data analytics/BI team and process/tooling team to work together to provide insights for opportunities to the ongoing transformation, looking areas improvements, and assist transformed teams with identifying/solving challenges.

What You Will Be Doing

We are seeking a passionate, inspirational leader who is process oriented, challenges the status quo, and can align the organization to drive improvements. This individual will have ability to engage and lead others through change to advance new ways of working and will work closely with product management, agile coaches, cross-functional stakeholders, and senior leadership teams to implement and support Value stream transformation and drive the future support of the agile process. This includes but not limited to~

• Manage a team of agile enterprise coaches, providing guidance, support, and mentorship to ensure the successful transformation for agile model
• Be able to recognize and orchestrate scalable process improvement opportunities for development teams across the banking segment to improve product intake, prioritization, and delivery
• Lead the Value Stream related Agile transformation by designing and implementing strategies, frameworks, and practices tailored to our organization's unique needs and challenges
• Maintain and evolve common usage of tooling for roadmaps, OKRs, forecasting, Pre-planning and planning, estimation and intake processes
• Drive consistency among all teams and Value Streams and partner with them to continue to improve their quality, roadmap predictability, speed to market and other key items
• Plan and design the adoption of Agile across multiple teams, ensuring alignment with business goals and objectives
• Foster a culture of openness, collaboration, and psychological safety, where team members feel empowered to experiment, innovate, and learn from failures
• Identify skills and competency gaps and provide recommendations for targeted and measurable improvement strategies
• Develop an operating model or roadmap for future Agile practices, outlining key milestones, success metrics, and continuous improvement initiatives
• Lead by example, embodying values such as transparency, accountability, collaboration, and customer focus in all aspects of work
• Partner with business leaders and business segments to drive consistency and continuous improvement throughout FIS
  
  

What You Will Need

• Strong mediation and negotiation skills
• 5 years of experience in Agile coaching and transformation roles
• Proven track record of successfully leading Agile transformations in large organizations, driving cultural change and achieving measurable business outcomes
• Excellent leadership and people management abilities, with a focus on building high-performing teams and cultivating a culture of continuous learning and improvement
• Strong coaching, facilitation, and communication skills, with the ability to influence and inspire change at all levels of the organization
• Ability to develop solutions to complex problems and manage multiple priorities simultaneously
• Proven performance in a product management role within an Agile/SAFe context
• Experience with data analysis and OKR tracking, with a focus on using data to drive decision-making and measure success
• Knowledge of Agile methodologies and product management tools, Jira, Rally, Aha!, etc
• Demonstrated ability to develop and execute strategic plans, drive results, and adapt to evolving business needs and priorities
• Skill in organization, communications, problem-solving and people skills
• Positive outlook, strong work ethic, and responsive to internal and external clients and contacts
  
  

Added Bonus If You Have

• Knowledge or FIS’ products and services
• Knowledge of the Financial Services Industry
  
  

What We Offer You

A career at FIS is more than just a job. It’s the chance to shape the future of fintech. At FIS, we offer you~

• A voice in the future of fintech
• Always-on learning and development
• Collaborative work environment
• Opportunities to give back
• Competitive salary and benefits
  
  

NOTE~ This role will be hybrid/3 days onsite for candidates who are located in/around Jacksonville, FL.

FIS is committed to providing its employees with an exciting career opportunity and competitive compensation. The pay range for this full-time position is $145,900.00 - $245,120.00 and reflects the minimum and maximum target for new hire salaries for this position based on the posted role, level, and location. Within the range, actual individual starting pay is determined additional factors, including job-related skills, experience, and relevant education or training. Any changes in work location will also impact actual individual starting pay. Please consult with your recruiter about the specific salary range for your preferred location during the hiring process.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice .

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer~ In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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