Software Test Analyst II

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Job Description

Every day, our teams innovate across the world of finance. We collaborate to work smarter while making a difference. We believe in diversity and inclusivity, giving a voice to everyone on the team. And we celebrate our success together. If you want to make an impact in fintech, we'd like to know: Are you FIS?

About the role:
As a Software Test Analyst, you'll play a key role in the development of Fintech Interactive Voice Response (IVR)telephony products that are changing the way the world pays, banks, and invests. This will involve consulting on software development or operations processes, quality practices, quality audits, and software measurements.

About the team:
You will be part of the Merchant Solutions Interactive Voice Response (IVR) test automation team focusing on IVR testing activities supporting the global merchant business.

What you will be doing:

• Building IVR Test Automation packages using the Cyara Test Automation platform

• Performing usability testing and communicating activities and findings.

• Controlling and managing daily test activities.

• Providing internal quality assurance.

What you will need:

• 3-4 years of IVR test automation experience leveraging Cyara

• Knowledge of application development, software testing, and quality management.

• Experience with primary database engines and the ability to write data validation and troubleshooting queries.

• Expertise in at least one object-oriented language.

• A bachelor's degree or equivalent education and work experience

What we offer you:
At FIS, we hire the best. In return, you receive exceptional benefits including:

• Opportunities to innovate in fintech

• Tools for personal and professional growth

• Inclusive and diverse work environment

• Resources to invest in your community

• Competitive salary and benefits

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Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the .

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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