Utility Analyst (Ops)

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Job Description

What you will be doing:

• Perform all tasks in line with Standard Operating Procedure docs (SOPs) within tight internal or market deadlines

• Escalate capacity concerns to management team to ensure tasks can be shared or delegated across the rest of the team

• Monitor controls and checks associated with tasks in SOPs to ensure accuracy of data, escalate any issues and near misses to management, work to reduce risk at every opportunity

• Work with management team to ensure that SLA breaches and/or performance issues are closed out in a timely fashion

• Strive to exceed agreed SLAs wherever possible and provide excellent level of support

• Work to reduce risk at every opportunity by adhering to risk and control policies, highlighting control gaps, escalate risks and suggesting improvements to processes

• Work closely with retained teams, especially client service to ensure the speedy resolution of issues and queries.

• Maintain a keen interest in the current Industry landscape.

• Managing client communication electronically

• -Checking client books

• Internal communication with our margin, treasure, etc. teams

What you bring:

• Listed derivative- expertise

OTC and Futures

• Strong knowledge of reconciliations

• Experience with Legers and Statements

• Knowledge payment lifecycle

• Treasury and Funding Knowledge

• Client facing

• Strong communications

• Ability to read statements

• Analytical

• Excel Proficient

• Experience with payment system to Eye-Match, GMI knowledge

Utility type systems, Funding systems.

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Privacy Statement

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EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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