What are the responsibilities and job description for the Administrative Assistant position at Fischer?
Job description
In this role, you'll work closely with other administrative assistants. A vital role for our business, as you work together to ensure schedules are aligned, updated, and accurate; customers are taken care of, and the field staff know where they are going. Our key point of contact for the Heating and Air side of the Company. Customer service is 'key'; positivity, excellent communication, and team-work is imperative!
We are looking for a helpful and dependable person to join our team, and is in for the long-haul! The ideal candidate understands the importance of care and kindness when it comes to working with people; must have discretion and good judgement.
Responsibilities
- Answer and direct phone calls; multiple calls at one time
- Maintain employee schedules
- Organize and schedule appointments with customers
- Order material
- Update and complete tasks within the Project Management database
- Write and distribute email, correspondence memos, letters, faxes and forms
- Maintain a filing system
- Act as the point of contact for internal and external clients
Skills
- Proven experience as an administrative/office assistant
- Must have experience with Service Titan
- Experience within Heating and Air a definite plus
- Superb customer service skills
- Ability to handle frequent interruptions in workflow
- Excellent time management skills and the ability to prioritize work
- Attention to detail and problem solving skills
- Excellent written and verbal communication skills
- Strong organizational skills with the ability to multi-task
At Fischer, we believe strongly in family. We treat our employees and customers how we’d treat our own relatives – with integrity, respect, fairness and understanding. We look forward to hearing from you!
