Account Executive II, Retail

Fiserv
Albany, NY Full Time
POSTED ON 7/10/2020 CLOSED ON 7/27/2020

What are the responsibilities and job description for the Account Executive II, Retail position at Fiserv?

What does a great Account Executive II, Retail do?

As an Account Executive II within the Retail space, you will provide strategic and consultative management for a portfolio of new and existing clients in our Retail vertical. As the strategic advisor to the client, you are required to have an in-depth understanding of the clients business, goals, strategies and industry trends and directions. You will focus on helping clients grow their business by leading large, multi-disciplined project teams, and integrating a broad set of innovative payment and technology solutions in complex client environments.

To be successful in this role, you will:

  • Generate new demand, revenue, profit margin and retention for Fiserv with assigned mix of current and new prospect clients in the Retail industry.
  • Conduct regular cadence of communication with the client at all levels and disciplines by effectively articulating the Fiserv value proposition.
  • Lead multiple opportunities concurrently (although potentially in different sales stages) in a manner that will identify and execute to close new sales opportunities following Fiserv’s sales process methodology.
  • Understand and execute effectively the pipeline, forecasting, and commitment to buy process with high degree of accuracy through time to revenue.
  • Insure proactive accountability to the client leading to enhanced client experience and retention. Be able to elevate and bring to closure client issues quickly and effectively with a sense of urgency.
  • Must be able to work in a virtual team environment to coordinate the appropriate resources to meet varying client requirements including product specialists, solution consultants and service sales to generate new business opportunities and greater share of wallet. Collaborate across the organization to ensure client needs are being met.
  • Can influence others and negotiate while maintaining trust and preserving relationships.
  • Establishes relationships with employees based on mutual responsibility and accountability.
  • Demonstrates managerial courage to provide feedback and address concerns.

Qualifications for considerations:

  • Bachelor’s degree
  • 7+ years of experience in sales and/or relationship management functions in payments or related services
  • Possess a fundamental understanding of solution selling.
  • Demonstrated ability to build and sustain relationships at a very senior level with clients gaining trusted advisor status
  • Financial management prudence – ability to manage revenue and margin as well as acquisition and retention resources.
  • Ability to travel up to 40%

Preferred qualifications for considerations:

  • Background in banking, card processing, merchant processing, check-services, prepaid and alternative payments is a plus, as is experience in technology software or services sales to large accounts would be a significant plus.
  • Background in luxury retail, money transfer, payment facilitators/payment service providers would be a significant plus.
  • Prior military experience preferred.

Learn more about Fiserv:

To support the total well-being of our associates, Fiserv takes a broad approach to our benefits. We offer a comprehensive benefits package that provides flexibility and affordability with a variety of medical, dental, vision, life insurance and disability options.

We are #FISVProud of our benefits and well-being programs. Our commitment to wellness, wellness education, preventive services and fitness activities are designed to meet you where you are.

Life moves fast. And as it does, we know most people aren’t thinking about “financial services”. But we are.

We help people and businesses move money and information every minute of every day. Our solutions connect financial institutions, corporations, merchants and consumers to one another, millions of times a day, behind the scenes, reliably and securely.

We’re Fiserv, a global leader in Fintech and payments enabling innovative financial services experiences that are in step with the way people live and work today. The company’s approximately 44,000 associates proudly serve clients in more than 100 countries, so their customers, members and consumers can move money when and where they need it, at the point of thought.

Our Aspiration is to move money and information in a way that moves the world. As a FORTUNE™ 500 company and one of FORTUNE Magazine World’s Most Admired Companies for the seventh consecutive year, we are committed to excellence and purposeful innovation.

We welcome and encourage diversity in our workforce. Fiserv is an Equal Opportunity Employer (Minorities/Females/Vets/Disabled/LGBT)

Explore the possibilities of a career with Fiserv and Find Your Forward with us.

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