Product Manager - Consumer

Fiserv is in the process of driving a strategic transformation by leveraging our unique position as an industry leader in the end-to-end lifecycle of payment processing and our ability to capitalize on one of our most important assets – data. Driven by a series of investments in emerging areas and market adjacencies, Fiserv is a leader in defining how our customers, their consumers, and marketplaces leverage information to create an advantage in their business and activities. Driving change through continuous experimentation and integrating unique data-driven insights at the points where decisions are being made, Fiserv is building a common data fabric that connects people, places, and things – weaving together customer touchpoints in new ways that drive rich experiences unparalleled in the industry.

The Data and Analytics (D&A) organization is looking for individuals who can make an impact in our data-driven-transformation – leaders in their field who can readily move between the complex world of data, analytics and insights and able to bridge towards the use of information in a business context – translating that complexity into strategies, products, capabilities, and ideas that our customers and partners understand.

As a Product Manager, you will be part of the core group that is building the next generation of data & analytics solutions focused on Consumer data products. You will be a hands-on, customer focused owner and will define and set User, Client and Partner expectations through full Product Lifecycle. You will also have the opportunity to improve product quality, delivery, and methodology as needed.

What does a successful Product Manager do at Fiserv?

• Interface with customers, recent evaluators and untapped, potential customers to identify market opportunities.
• Map needs with target markets and perform analysis of a potential market opportunity to provide a basis for investment.
• Identify competitive and alternative offerings and develop a strategy for winning against the competition.
• Integrate products into a coherent portfolio of products focused on the market. Manage the portfolio like a "product" (business plan, positioning, buying process, market requirements and marketing plan).
• Monitor and analyze key performance indicators to determine how well the product is performing in the market, how it impacts the company operations, and ultimately, how it contributes to profit.
• Communicate and be the point of contact for dissemination of new product features and functions to Users, Clients and partners.
• Ensure that all cross functional members of the Team are prepared for new product releases and all items are completed to launch the product externally.
• Deliver product information to qualified buyers in support to existing sales efforts.

You will need to have:

• Bachelor's degree in computer science or a related field preferred or 7 years of equivalent work experience.
• 5 years of experience in Product Management including leading products through key stages of the lifecycle.
• Experience interacting at all levels with clients from C-level to technical and operation levels.
• Knowledge of business financial practices, accounting and business case development, and experience running a P&L.
• Experience creating release roadmaps that support product strategies.
• Proficient understanding of complex business and technical concepts to make balanced judgments when faced with trade-offs.
• A high degree of adaptability/flexibility with the ability to excel in dynamic, fast-paced environment.

Even better if you have:

• 3 years of experience working in the Credit Bureau Reporting industry.
• Solid thought leadership and ability to influence others through collaborative efforts.
• An ability to quickly establish credibility and rapport with a broad set of constituencies.
• Strong results orientation with demonstrated track record of success.

#LI-ME1