Account Supervisor

Summary: 

We're looking for an Account Supervisor to join one of the industry's strongest agency teams, working with a new client on a launch. The Account Supervisor will ensure that our client needs are met strategically and tactically and will monitor and guide the account team’s daily activities.

Job Responsibilities:

• Owns and is responsible for managing the daily account work on assigned brand(s), responsible for ensuring that projects are on time, on strategy, and on budget
• Regularly serve as client’s main contact with the agency on a day-to-day basis
• Responsible for clear, effective client communications and ensuring collaborative partnerships with our clients
• Establish and maintain strong relationship with all day-to-day functional team leads
• Manages budget tracking and client billing
• Reviews brand and campaign-related work to ensure alignment with key insights and marketing objectives
• Facilitates and leads tactical meetings and discussions
• May lead development of brand tactical planning and budget
• Oversee the activities of direct reports (as applicable)
• Coach and provide feedback daily and as needed to account executives; guide direct reports in career and skills development
• Supports new business efforts by contributing to the process and deliverables

Desired Skills and Experience:

• HCP and patient experience required
• Strong organization and interpersonal skills required
• Sound judgement to anticipate and effectively solve challenges
• Clear, effective communication skills (verbal and written) internally and externally
• Ability to multitask in a fast-paced, deadline-driven environment
• Experience presenting information, both verbally and written, to clients and senior management
• Demonstrated ability to provide actionable solutions in tactical planning
• Demonstrated excellence in attention to detail and follow-through
• Proven financial management experience (with client and agency budgets)
• Ability to travel on as-needed basis

​Qualifications:

• BA/BS degree required
• 5 years of agency account management experience, with at least 3 years of pharmaceutical advertising experience
• Pharma advertising agency account management experience
• Experience working on rare disease and/or oncology brands preferred; launch experience a plus
• At least 2 years of supervisory experience with team-building skills and mentoring abilities
• Experience developing, producing and leading multi-channel marketing solutions required
• Demonstrated proficiency in developing and delivering presentations in PowerPoint

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