Bilingual Full Time Teller

Bilingual Teller – Full Time 30 /- – Grand Island

Five Points Bank in Grand Island, Nebraska is seeking team members to continue making us the better bank – we are committed to the success of our team and of our customers. Please see the career opportunity below and how you can be part of the Five Points Bank Team.

The teller will provide excellent customer service while efficiently and accurately processing transactions, handling currency, accepting payments, verifying funds and explaining bank products while working in a team environment.

Job Duties:

• Receives cash and checks for deposit, verifies amounts, and looks for check endorsements. Examines cash carefully to guard against acceptance of counterfeit bills.
• Cashes check for customers after verifying identification and checking account balances in accordance with bank policy
• Enters transactions into computer and issues customer receipts
• Counts cash and checks against computer records at beginning and ending of shift
• Prepares certified checks, cashier’s checks, savings bonds, and gift cards checks as requested
• Explains bank services and charges to customers
• Process ATM deposits
• Observes suspicious behavior and report any such activity
• Assists customers in opening accounts and general customer service
• Balance coin machine, vault balancing including cash sales and money ordering
• Scanning deposits and payment transactions
• Process the renting, accessing and closing of safe deposit boxes
• Greet and refer customers to appropriate bank personnel to meet their financial needs.
• All other duties as assigned

Qualifications:

• Bilingual - Spanish
• Excellent Customer Service skills
• Prior banking experience is preferred.
• Active Listening – Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Communication Skills – The ability to communicate effectively
• Mathematics – using mathematics to solve problems
• Problem Solving Skills – The ability to find resolution to problems in an efficient, practical manner
• Time Management – managing one’s own time and the time of others within the group
• Administrative skills – basic computer skills including 10 key experience

Education and Experience:

Working toward a High School Diploma (GED or High School Equivalence Certificate). Must have cash handling and customer service experience.

EOE

Status/Standard Schedule: Hourly full time position working 30 /- hours per week with varying hours Monday through Friday and rotating Saturdays.

Job Type: Full-time

Pay: From $14.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Physical Setting:

• Office

Schedule:

• Monday to Friday
• Weekend availability

Supplemental Pay:

• Bonus pay

Education:

• High school or equivalent (Preferred)

Experience:

• Cash Handling: 1 year (Required)
• Banking: 1 year (Preferred)
• Customer service: 1 year (Required)

Work Location: One location