Culture and Internal Communication Specialist

Position Title: Culture and Internal Communication Specialist

Reports To: HR Business Partner

Department: Human Resources

FLSA Status: Exempt

Purpose: The Culture and Internal Communication Specialist is responsible for planning, developing, and executing a multi-faceted internal communications program for all employees to support the Company’s priorities and initiatives. This position will support the work of the Human Resources team to create strategic communications campaigns and develop innovative ways to engage employees that are in tune with the Company culture. The Culture and Internal Communication Specialist will also collaborate with Executives and Business units as needed across functions and locations regarding culture and communication.

Supervisory Responsibilities:

Degree of Supervision Received: Moderate

Degree of Supervision Given: None

Essential Functions:

• Manage content for internal employee communication vehicles (e.g.: Intranet, Company Monthly Newsletter, etc.), incorporating appealing features that improve employee engagement, and provide consistent delivery of corporate news, events and activities
• Educate, advise, strategize, and guide leaders of the company regarding any communication, project, initiative that needs to be completed
• Collaborate with Leadership in developing and executing communication plans that convey Company’s strategic initiatives, culture and values
• Lead employee engagement with regards to Reward Gateway. Compile, educate, and communicate overall company survey results and follow up with Managers on action items regarding focus areas.
• Help the HR team (Talent Acquisition, Total Rewards, Training, etc.) with any administrative tasks along with any special HR projects.
• Collaborate and build strong relationships with all business units across the corporate footprint in order to support desired cultural results and increase employee engagement (e.g.: Meetings, develop Diversity & Inclusion culture, Focus Groups); Serves as internal consultant for drafting internally focused Departmental and employee communications, and job descriptions
• Schedule, organize, prepare material, and facilitate internal leadership meetings, activities and special events focusing on employee engagement (e.g.: Lead CARE Teams, Company Call, Engagement Team meetings, etc.)
• Keeps current with community activities throughout Corporate footprint and manages Community Calendar, facilitating Company representation as appropriate
• Demonstrate the standards and principles of the Five Star Bank experience in every interaction with internal and external customers, associates, and stakeholders. Incorporate the high-performance behaviors of teamwork, leading by example, and service in every facet of work.
• This job description is not exhaustive. The [Job Title] may be required to perform other duties as assigned.

Job Related Qualifications – Education and Prior Experience:

Required:

• Education: Bachelor’s Degree in Human Resources, Communications, Public Relations, Business Management or related field
• Prior Experience: 3 years Internal Communications, or Human Resources experience

-OR-

Required:

-OR-

Preferred:

• Education: Bachelor’s Degree in Human Resources, Communications, Public Relations or related field
• Prior Experience: 5 years Internal Communications, or Human Resources experience
• Licenses or Accreditation: Certification in Organizational Change Management

Competencies:

• Ability to work independently as well as effectively within a Team environment
• Ability to positively lead and work cooperatively and effectively with all levels of staff to manage multiple projects to achieve companywide results
• Excellent organizational skills with the ability to manage multiple priorities and change focus quickly to meet established deadlines in a fast-paced environment
• Excellent written and verbal communication skills with the ability to present information in an effective concise and creative manner to employees with diverse skill sets
• Proficient in Microsoft Office applications with the ability to learn and utilize new and existing banking software
• Able to maintain confidentiality always

Physical Requirements:

• Able to regularly sit for prolonged periods of time.
• Extensive computer usage is required
• Occasional travel within Corporate footprint

• Ability to work occasional evenings and weekends

Five Star Bank and affiliate companies are committed to Equal Employment Opportunity and Affirmative Action. We recruit, hire, train and promote persons in all job titles and ensure that all other personnel actions are administered without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. Five Star Bank and affiliate companies are committed to providing reasonable accommodations to employees and applicants with disabilities to the full extent required by the Americans with Disabilities Act (ADA). If you feel you need a reasonable accommodation pursuant to the ADA, you are encouraged to contact us at (585) 786-4344, (585) 498 - 7565 or (585) 786-1417.

Note: At a later stage in the application process, applicants may be required to provide information about their criminal conviction history, if any, and to authorize the procurement of a consumer report that will contain, among other things, information about criminal conviction history. Except as required by applicable law, past criminal convictions will not automatically disqualify an applicant from employment, and Five Star Bank will only consider such history in accordance with applicable law. Please be advised, however, that federal law prohibits Five Star Bank from employing “any person who has been convicted of any criminal offense involving dishonesty or a breach of trust or money laundering, or has agreed to enter into a pretrial diversion or similar program in connection with a prosecution for such offense” unless the FDIC has provided prior written consent.