Freight Specialist

Job Title : Operations Staff

Contract Period : 12 Months

Work Address : 11C Nicholas Court, Dayton, NJ 08810

Job Function/Description:

· Monitor booking/loading/in transit status for import ocean cargo.

· Check cargo arrival status at U.S sea port.

· Receive shipping documents and review they are accurate.

· Take care of drayage from sea port.

· Receive cargo release and plan cargo delivery.

· Check contracted rate and make quotation with carrier.

· Offer spot rate to customer and get confirmation.

· Book cargo to carrier and set up appointment.

· Manage outbound plan through W/H accurately.

· Monitor cargo from pickup to delivery to ensure on time and accurate delivery.

· Troubleshoot all issues from booking to cargo delivery in a timely manner.

· Daily liaison with customer, carriers, internal staff.

· Maintain essential account documentation with up to date information and ensuring that it is collated and stored so as to be readily accessible.

· Increase customer satisfaction and business share through regular contact (i.e., phone, email).

· Follow SOP/Work Instructions and ensure operational best practice in line with customer requirements as well as ensure operational SOP compliance.

· Recommend changes in current processes when needed.

· Reporting as needed (service failure report, claim/damage report, others).

· Accurate data entry into in-house system (Cello) and other systems as needed.

· Handle settlement for AR/AP through in-house system (Cello).

· Provide satisfactory service to customer in day to day logistics operations.

Qualifications:

· Bachelor’s Degree Required

· 2 years of experience in Logistics Required

• Outlook, Microsoft Office application such as Excel/Power point/Word

• Excellent written and oral skills (English)

• Able to engage and work directly with customers

• Problem solver mindset

• Self-motivated

• Organized

• Handle high pressure and fast pace operations as needed

• Strong work ethic

• Open to learning other modes of transportation as needed

Job Type: Contract

Pay: $20.00 - $22.00 per hour

Benefits:

• Health insurance
• Paid time off

Schedule:

• Day shift
• Monday to Friday

Experience:

• Logistics: 1 year (Preferred)

Work Location: On the road