Director of Facilities Management

Summary:

Reporting directly to the Senior Director of Capital Projects Management, the Director of Facilities Management will provide oversight, supervision and leadership to facility and construction personnel at Five Star Senior Living’s owned and managed properties. The role will require close collaboration with team members in developing budgets as well as capital and operating expense plans related to building management. As the role will work closely with Divisional, Regional and Area Chief Engineers and Project Managers, as well as multiple assets and projects, the ability to travel routinely is expected.

Responsibilities:

Manages and supervises the administration, improvement, maintenance, and general operations of Five Star Senior Living managed properties. In conjunction with the Design and Construction team, oversees designs, schedules, and coordinates general upkeep, major repairs, remodeling, or construction projects of Five Star Senior Living managed properties. Establishes and maintains capital project budgets and schedules. Develops long range plans for the efficient operation and maintenance of facilities, grounds and utility systems. Determines whether repairs and/or maintenance are needed based on regular inspections of the grounds, facilities, and equipment. Develops and presents detailed budgets and financial reports on the properties. Maintains property records including maintenance and operating costs, special permits issued, and property inspections. Works closely with the Design and Construction team on all capital improvement projects to ensure compliance with applicable codes, regulations, architectural standards, and contractual requirements. Maintains an ongoing dialogue and working relationship with team members from other departments to ensure that needs and problems are quickly communicated, identified, and resolved. Collaborates with other staff and stakeholders to review and update the organization’s physical master plans. Performs and/or facilitates inspections of all parts of the grounds and facilities;, and approves renovations, maintenance, and installations when necessary. Maintains a recordkeeping system documenting facility use, maintenance schedules, and any other information required by internal policy or by local, state, and federal agencies. Assists with preparation of the yearly facilities management budget and special budgets for future building and remodeling projects. Acts as liaison with architects, engineers, and consultants on behalf of the company in planning, construction, and renovation projects – as well as with governmental agencies, acquiring necessary approvals assuring compliance with relevant codes. Conducts building audits, utilizing prepared audit forms of building operations practices for consistency with Five Star Senior Living, local, state and federal Environmental, Safety and Energy laws, codes and standards of practice. Reviews recommendations of consultants with the Senior Director of Capital Projects Management and the Director of Design and Construction, and prepares capital / material operating expense summaries for team members. Coordinates monthly review meetings with Divisional, Regional and Area Engineers and the Senior Director of Capital Projects Management. Performs other related duties as assigned.

Required Skills/Abilities:

Excellent leadership skills with proven ability to motivate, direct, and develop team members to be efficient and effective. Excellent verbal and written communication skills. Strong working knowledge of property-level financial statements and the ability to understand complex pro forma models. Ability to prioritize and delegate multiple tasks and projects to ensure each is completed correctly and in a timely manner. Thorough understanding of facilities planning principles, best practices, and procedures. Thorough understanding of local, state, and federal building codes, ordinances, and regulations. Self-motivated, detail-oriented, well-organized, and results-driven professional. Ability to excel in a fast-paced, team-centered and results-driven environment. Positive, creative, innovative approach to problem solving and the ability to exercise judgment and discretion.

Required Education and Experience:

Bachelor of Science degree in property management, business or related field. 10 years of direct experience in Real Estate physical site operations or a related field. An equivalent combination of education and experience may be considered. Firm understanding of construction codes, practices and standards, indoor air quality analysis and indoor environmental management issues related to Real Estate property operations. Experience with computerized building automation systems, real time energy monitoring systems as well as computerized maintenance management systems. Experience with the operating and maintenance of older buildings and systems. Project management experience related to the upgrading and/or replacement of major building systems. Proficiency with Microsoft Word, Excel, Outlook and PowerPoint is required. Demonstrated ability to present complex data in order to facilitate analysis and decision-making.

Physical Demands:

While performing the duties of this job, the employee is regularly required to talk and hear. This position requires the ability to occasionally lift office products and supplies, up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

This job description represents an overview of some of the responsibilities that are essential to the functions and qualifications of the position. This job description is not intended to be, nor is it, an exhaustive list of all of the responsibilities required.