What are the responsibilities and job description for the Strategic Caller position at FLEETCOR?
Strategic CallerWhat We NeedFLEETCOR is currently looking to hire a Strategic Caller within our Corpay division. This position falls under our North American Fuel line of business and is located in Brentwood,TN & Beverton,OR . In this role, you will be responsible This position is responsible for contacting vendors via phone to develop new vendor relationships for our new and existing clients and generating new revenue. Responsibilities also include fostering the client relationships sold, and working closely with Vendor Enrollment management, as well as the Implementation and Sales teams, to develop plans to build or retire quota.You will report directly to the sales manager and regularly collaborate with the Vendor Enrollment team. How We WorkAs a Strategic Caller, you will be expected to work in hybrid environment. FLEETCOR will set you up for success by providing:Assigned workspace in office/full home office set upCompany-issued equipmentFormal, hands-on trainingRole ResponsibilitiesPlacing calls to Strategic vendors not currently participating in the programMaintaining vendor queue, appropriately prioritize calls, retire non-accepting vendors and assure campaign completion within appropriate timelinesEntering vendor and/or client data within designated databases and accurately note vendor contact and acceptance informationDiscussing enrollment statistics with clients, sales and/or project managementLiaise between vendor and client; discussing payment issues or negotiating payment termsQualifications & SkillsBilingualHigh School Diploma or GED required; Bachelor’s Degree is preferred1 years previous experience of inside sales/telesales or sales support preferred2 years of high call volume experienceMust be detail oriented, with the ability to handle multiple assignments promptly and effectivelyMust be able to manage time effectively and work independently without direct supervisionExcellent level of personal organization with superior telephone etiquette, verbal and written communication skills, as well as, customer service skills are requiredAbility to react quickly and decisively to resolve customer issuesDemonstrated ability to work calmly in a fast-paced team environment while effectively managing multiple projectsRelies on extensive experience and judgment to plan and accomplish goalsProficiency in the use of Microsoft Office product suite, including Excel and Outlook are essentialBenefits & PerksAutomatic enrollment into our 401k plan (subject to eligibility requirements)Virtual fitness classes offered company-wideRobust PTO offerings including: major holidays, vacation, sick, personal, & volunteer timeEmployee discounts with major providers (i.e. wireless, gym, car rental, etc.)Philanthropic support with both local and national organizationsFun culture with company-wide contests and prizesOur Company & PurposeFLEETCOR is a global leader in business payments, laser focused on developing smarter ways for businesses to pay their expenses.Since 2000, FLEETCOR has developed innovative digital solutions that help businesses better track, manage, and pay their expenses. Today, FLEETCOR is an S&P 500 company with hundreds of thousands of customers using our products in over 100 countries. Companies of all sizes, industries and geographies rely on our product portfolio to manage spending more quickly, efficiently and securely than ever before.We embrace a culture grounded in five key values: integrity, collaboration, innovation, execution and people. These values offer you the opportunity to ‘thrive & grow’ through career development, volunteer, community, and wellness initiatives. This allows you to create a balance between professional goals and personal achievement.FLEETCOR is also committed to building and nurturing a culture of diversity, inclusion, equality, and belonging by:Welcoming people of different backgrounds, cultures, ethnicities, genders, and sexual orientations;Empowering our people to share their experiences and ideas through open forums and individual conversations; andValuing each person’s unique perspectives and individual contributions.Embracing diversity enables our people to “make the difference” as FLEETCOR and its more than 8,000 employees continue to shape the future of global payments. Learn more by visiting www.FLEETCOR.comor following FLEETCOR on LinkedIn.Equal Opportunity/Affirmative Action EmployerFLEETCOR is an Equal Opportunity Employer. FLEETCOR provides equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information, veteran and/or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department.For more information about our commitment to equal employment opportunity and pay transparency, please click the following links: EEOand Pay Transparency#LI-RL#LI-Hybrid#INDSS
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