What are the responsibilities and job description for the Leasing Consultant position at Flournoy Companies?
Description:
Multifamily Leasing Consultant
Flournoy Properties is the property management division of privately held Flournoy Companies, a well respected developer, builder and operator of multifamily communities in the United States.
We are actively seeking a high energy, Leasing Consultant.
The Leasing Consultant is responsible for selling new business and ensuring resident retention by providing superior customer service to all residents and guests.
Duties:
Typical activities include:
Answering the telephone and selling the community to prospective residents
Setting appointments for prospective residents to visit and tour the community
Showing prospective residents the community and apartment homes
Conducting timely follow-up, scheduling move-ins and completing required paperwork
Closing the sale to meet or exceed monthly sales goals
Providing exceptional customer service by responding quickly and courteously to resident inquiries and service requests, taking prompt action to resolve problems, and documenting situations as they occur
This position plays an integral role in resident retention through participation in resident activities, renewal preparation, follow up and resident needs assessments
Performing administrative tasks and those assigned by community management