What are the responsibilities and job description for the Business Manager position at FM Industries?
GET TO KNOW US:
FM Industries can promise you an environment that not only encourages your best, but also rewards it with plenty of room to grow. FM industries is a premier manufacturing solutions provider. We specialize in build to print, precision machined components, anodizing and engineered thermal spray coatings. We provide customers leading edge support from protype to production.
FM Industries has locations in Fremont and Livermore, CA with multiple shift opportunities!
Days: Mon-Fri 6:00am to 2:30pm; Swing: Mon-Fri 2:00pm to 10:30pm; Weekends: Fri-Sun 8am to 8pm
SUMMARY OF POSITION:
- Perform activities by understanding customer needs, analyzing data, and recommending data driven solutions that benefit both the company and our customer.
- Work effectively as a liaison between internal teams in multiple locations to ensure high-priority customer needs are being met.
- Partner with the customer to establish clear business goals, timelines, priorities, and metrics of success.
- Serve as the primary point of escalation for critical customer issues.
- Identify challenges and provide relevant information and action plans to both internal and external customers.
- Drive development of detailed, achievable production schedules to meet customer delivery requirements and best utilize the company’s productive capacity.
- Produce Gantt Charts, Sequence of Events reports at customer request
QUALIFICATION:
- Bachelor’s degree or 7-10 years of management/manufacturing/planning experience
- Ability to prioritize, multitask and work efficiently in a fast-paced self-directed environment
- Strong communication and interpersonal skills
- Experience with executive level reporting
- Effective organization and planning skills
- Effective problem-solving skills
- Experience with project management, customer success, and/or customer service
- Proactive and self-motivated
CULTURE:
At FM Industries our success is powered by people and technology. Our culture is what makes FM a fun and rewarding place to work. We champion diversity and we are always seeking new ways to amaze our customers. Success is celebrated and integrity is the core of who we are at FM Industries.
WHAT CAN WE OFFER YOU FOR ALL YOUR HARD WORK?
Competitive salaries
Paid time off program
Medical, dental, vision coverage
401(k) Retirement Savings – with a generous company match$100k-$
Salary Range $100K-$120K
Give us your best and we’ll give you ours!