E-Commerce Specialist

Role Description

In this role, you will be responsible for all things e-commerce for three vape/e-cigarette brands. You will be in charge of managing promotions, product listings, inventory, on-site SEO, user experience, and customer service. In this role, you will identify ways to increase traffic growth, boost sales, and improve/maintain our e-commerce websites.

Requirements

Cover letter, resume, and proof of past work.

Job Responsibilities

• Creates and manages websites ensuring that all content is on-brand, up to date, and accurate.

• Identify low-ranking pages and optimize with the goal of improving page ranking.

• Track and manage inventory across retail stores and warehouses.

• Respond to customer reviews and resolve negative reviews in a timely manner.

• Analyze and incorporate feedback from customers to improve user experience.

• Use trends, markets, and consumer insights to identify traffic growth and sales opportunities.

• Provide support to customers through live chat, phone, and email.

• Writing and editing SEO-optimized onsite content(blogs and category/product descriptions).

• Recommend changes to website architecture, content, linking, and other factors to improve SEO.

• Monitor and analyze historical sales of e-commerce products to identify opportunities.

• Drive market research and obtain consumer feedback on products.

• Work with marketing and creative teams to develop and execute email marketing strategies.

• Conduct competitive analysis to make sure we stay ahead of the competition.

Skills & Qualifications

• The candidate must have experience in e-commerce.

• A Bachelor’s Degree in Marketing or a related field. (Not Required)

• Ability to work independently as well as with a team.

• Experience successfully developing and executing SEO strategy.

• Understanding of search engine algorithms and ranking methods.

• Experience with Shopify and commonly-used Shopify applications.

• Outstanding copywriting and editing skills with strong attention to detail.

• Outstanding problem-solving skills that prioritize issues and resolve scenarios in a timely and productive manner.

• Experience with SEO industry programs, such as Google Analytics, Google Search Console, SEMRush, and Moz.

• Understanding of basic coding (HTML and CSS).

• Knowledge of design software.

Job Type: Full-time

Pay: $22.00 - $30.00 per hour

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental Pay:

• Bonus pay

Work Location: One location