IT Manager

Join a Leading Non-Profit working to End Hunger in Western Washington!  

Food Lifeline is seeking an experienced IT Manager to lead and manage our technology efforts. We're looking for a problem-solver who is passionate about technology, prioritizes positive user experience, and understands the vital role tech plays in our mission to end hunger in Western Washington.

As our IT Manager, you'll be responsible for:

• Managing the full spectrum of technology, including hardware and software, infrastructure and security, and help desk and user support. 
• Ensuring full uptime and effective maintenance of our technology systems and tools.
• Providing responsive, helpful, and personalized user support to staff and teams with diverse needs and priorities
• Developing, implementing, and managing technology security policies and procedures.
• Developing and managing technology project plans, schedules, and budgets.
• Building strong relationships with staff and teams across Food Lifeline to understand tech needs, recommend solutions, and maximize use of technologies to make their jobs easier.

What we’re looking for:

• You thrive on being a primary go-to person for all things tech, keeping systems running smoothly and delivering amazing user experiences.  
• You have a passion for technology and have a track record of effectively managing IT in an environment that depends on it mission critical operations.
• You have a patient, empathetic, and understanding demeanor, and you always approach challenges with a positive outlook and a commitment to ensuring that users feel valued and supported by you and your team. 
• You're an excellent communicator, with the ability to translate technical concepts into plain language for colleagues who may be less tech oriented.
• You have experience configuring and managing technology in a Windows-based environment, including managing Microsoft’s Active Directory and Office 365 tenants.
• You are comfortable and skilled in managing budgets and vendor relationships

Why Join Our Team?

• You’ll make a big impact on our work and mission! This role offers a dynamic work that is both strategic and tactical and you’ll have the opportunity to take on new challenges and ownership of the technology that support our mission. 
• We care about our staff! We offer competitive salaries, great benefits, and a caring work environment where every team member is valued and supported in their professional growth.
• We are an Equal Opportunity Employer and we encourage candidates with lived experience of hunger, racial and social inequities to apply. We believe that a diverse and inclusive team leads to better outcomes for our workplace, the community, and ultimately for people experiencing hunger. 

To Apply: Please review the full job description at www.foodlifeline.org/careers and apply online by submitting your resume and a brief cover letter explaining why you're a great fit. If you're passionate about technology and want to make a difference in your community, we want to hear from you!