Center Store (Grocery) Manager

Job Title: Center Store (Grocery) Manager Job Code: 153 Department: Center Store (Grocery) Reports To: Assistant Store Manager Primary Purpose: Support the management and duties of store operations to meet financial and sales goals. Build associate and customer relations and promote a strong culture in support of Food Lion Strategy. Maintain solid communications with the management team, all associates in the store and throughout the organization. Duties and Responsibilities: • Manage the Grocery Department, including hiring, training, and developing department associates • Supervise the performance of all duties and responsibilities of department associates and provides ongoing performance management, training and conducts timely formal performance appraisals for directreports • Daily management of labor (i.e., expected live) and the coaching of associates to achieve productivity expectation • Providing leadership and motivation within the store to promote a culture reflective of our Guiding Principles, Core Values, Vision, and Strategy • Support the achievement of budgeted financial and operating results • Smile and maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, easy, flexible, and friendly customer service all while creating a positive shopping experience for customers • Role model outstanding, friendly customer service and use skills and knowledge of department products to offer solutions that meet or exceed customers’ expectations • Control store expenses through proper ordering, care for supplies and equipment • Understand and use company tools such as financial reports, average cost inventory system (ACIS), scheduling, productivity, ordering (CAO), and business information systems • Perform duties that ensure department appearance, quality, variety, workplace safety, food safety and department sanitation are consistently maintained • Ensure Grocery Department schedules are written to provide extraordinary customer service at all times • Has a complete understanding of scheduling, sales, projections, wage percent, interviewing, hiring, training, company information, and all other items deemed necessary to manage the Grocery Department • Ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelines • Observe and correct all unsafe conditions that could cause associate or customer accidents • Record and report all associate and customer accidents in accordance with established Food Lion procedures • Monitor shrink ensuring that inventory is accounted for; provide coaching for associates to recognize and prevent losses • Assist with the physical inventory of product on hand bi-annually • Ensure that all advertising and sales promotion materials and signage applicable to the Grocery Department are properly utilized • Ensure compliance with local, state, and federal regulations • Adhere to all company guidelines, policies, and standard practices • Maintain security standards • Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses • Provide recognition of accomplishments and offers constructive counseling when necessary as it relates to achieving customer satisfaction and service while building store sales • Perform all other duties as assigned Qualifications: • High school graduate or equivalent preferred • Excellent interpersonal, organizational, communication and customer service skills • Good understanding of store operations preferred • Ability and willingness to learn multiple tasks and technical requirements of the job • Ability to use technical information to solve problems • Ability to lead and direct others • Must meet minimum age requirements to perform specific job functions • Must be able to meet the physical requirements of the position, with or without reasonableaccommodations • Must be accredited by the National Registry of Food Safety Professionals or similar accrediting organization as a “Certified Food Safety Manager” or will be required to attend company provided training and have the ability to achieve accreditation within the first 90 days of employment; Accreditation must be maintained while employed in a position requiring accreditation Physical Requirements: • Ability to use computers and other communication systems required to perform job functions • Ability to use handheld computers for orders, mark downs, scan outs, and inventory • Stand 100% of the time, frequently walking short distances • Ability to push or pull up to 2000 pounds using a pallet jack or float • Perform repetitive hand and arm motions • Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and approximately 100 lbs. on occasion • Be able to handle a variety of substances associated with cleaning and packaging materials, and household cleaners • Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level • Meet established volume activity standards for the position • Tolerate working in extreme hot/cold temperatures for up to 20 minutes at atime • Have sufficient visual ability to check invoices, dates, and other written document

Job Type: Full-time

Pay: $20.00 - $23.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Paid time off
• Parental leave
• Retirement plan
• Tuition reimbursement
• Vision insurance

Experience level:

• 4 years

Shift:

• 8 hour shift
• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday
• Rotating weekends

Experience:

• Customer service: 4 years (Required)
• Stocking: 3 years (Required)
• FIFO: 3 years (Required)
• Team management: 3 years (Required)
• Leadership: 3 years (Required)
• Retail management: 3 years (Required)

Shift availability:

• Day Shift (Required)
• Night Shift (Required)

Ability to Relocate:

• Madison, NC 27025: Relocate before starting work (Required)

Work Location: In person

Salary : $20 - $23