Deli Manager (403)

Job Title: Deli Bakery Manager

Job Code: 281

Department: Deli Bakery

Reports To: Store Manager

Primary Purpose:

Support the management and duties of store operations to meet financial and sales goals. Build associate and customer relations and promote a strong culture in support of Food Lion Strategy. Maintain solid communications with the management team, all associates in the store and throughout the organization.

Duties and Responsibilities:

 Manage the Deli Bakery Department, including hiring, training and developing department associates

 Supervise the performance of all duties and responsibilities of department associates and provides ongoing performance management, training and conducts timely formal performance appraisals for direct reports

 Daily management of labor (i.e. expected live) and the coaching of associates to achieve productivity expectation

 Provide leadership and motivation within the store to promote a culture reflective of our

Guiding Principles, Core Values, Vision and Strategy

 Support the achievement of budgeted financial and operating results

 Smile and maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, easy, flexible and friendly customer service all while creating a positive shopping experience for customers

 Role model outstanding, friendly customer service and use skills and knowledge of department products to offer solutions that meet or exceed customers’ expectations

 Control store expenses through proper ordering, care for supplies and equipment

 Understand and use company tools such as; financial reports, average cost inventory system (ACIS), scheduling, productivity, ordering (CAO), and business information systems

 Perform duties that ensure department appearance, quality, variety, workplace safety, food safety and department sanitation are consistently maintained

 Ensure Deli Bakery schedules are written to provide extraordinary customer service at all times

 Has a complete understanding of scheduling, sales, projections, wage percent, interviewing, hiring, training, company information, and all other items deemed necessary to manage the Deli Bakery

 Ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelines

 Observe and correct all unsafe conditions that could cause associate or customer accidents

 Record and report all associate and customer accidents in accordance with established Food Lion procedures

 Monitor shrink ensuring that inventory is accounted for; provide coaching for associates to recognize and prevent losses

 Ensure that all advertising and sales promotion materials applicable to the Deli Bakery are properly utilized

 Ensure compliance with local, state and federal regulations

 Adhere to all company guidelines, policies and standard practices

 Maintain security standards

 Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses

 Provide recognition of accomplishments and offers constructive counseling when necessary as it relates to achieving customer satisfaction and service while building store sales

 Perform all other duties as assigned

Job Type: Full-time

Salary: $23.00 - $27.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year

Restaurant type:

• Bakery
• Quick service & fast food restaurant

Application Question(s):

• How many years of food service experience do you have?
• How many years of management experience do you have?
• Do you have open availability?

Ability to Relocate:

• King George, VA 22485: Relocate before starting work (Required)

Work Location: In person

Salary : $23 - $27