What are the responsibilities and job description for the Retail Store Manager position at Foot Locker?
Qualifications & Responsibilities
- Coaching and motivating your team to inspire top performance and an exceptional customer experience
- Executing standards in recruiting, hiring, training, guest services, visual merchandising, and store operations
- Execute plans to drive key performance indicators to maximize profitability
- Enhance brand loyalty by empowering team to create a natural and personable experience for customers
- Act as a partner between customers, sales associates, store leadership and corporate business partners
- Maintains a high level of customer focus and leads by example with clear and engaging communication
- Ensures visual directives and standards are maintained
- Passion for teaching associates product knowledge and how to apply their learnings to the customer experience
- Demonstrated leadership ability with at least 2 years of experience in a customer-facing sales setting
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- Confident and comfortable engaging customers to deliver an elevated experience
- Motivated to achieve great results because of one's enthusiasm from interacting with customers and athletic products
- Is resourceful and versatile in responding to changing demands and opportunities in a rapidly changing omni-channel retail environment
- Strong cognitive and mathematical skills, including problem analysis, decision making and financial analysis
- High level of ethics, values, integrity, and trust
- Flexible availability – including nights, weekends, and holidays
Job Type: Full-time
Pay: From $55,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Paid time off
- Parental leave
- Retirement plan
- Vision insurance
Shift:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Education:
- High school or equivalent (Required)
Experience:
- Customer service: 5 years (Required)
Work Location: In person
Salary : $55,000 - $-1
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