What are the responsibilities and job description for the Server | Verōnika position at Fotografiska?
Fotografiska
Anything but an ordinary museum, in 2010 Fotografiska was founded in Stockholm and in late 2019 opened its newest outpost in a treasured, historic landmark building in NYC’s Flatiron District. The iconic NYC and Stockholm locations are complemented by expansion in Tallinn, and forthcoming museums in Berlin, Shanghai and Miami. Fotografiska’s goals are simple: to inspire a more conscious world through the power of photography, to bring people together, raise awareness and create positive change. The Museum showcases the greatest photographers, whether they are emerging artists or already established internationally.
Verōnika | Fotografiska New York
A gracious bohemian throwback to the 1970s - 80s era of storytelling, art, photography, and rock ‘n roll.
On the expanse of the second floor of Fotografiska New York, climb the grandiose staircase and enter a hidden den brought alive with layers of velvet, burning candles, greenery and music. Bar Verōnika is the enclave to enjoy a martini and crispy oyster bite in the salon, before dining in the restaurant. Beyond the Bar, lies Verōnika, an elegant brasserie paying homage to traditional restaurant theatre, with an eye for fresh and innovative dishes crafted with a light touch. A blend of high flavor table side service, sustainably sourced ingredients and a third act of sweet indulgence. A clear and concise by the glass list marries with old and new world method wines by the bottle, magnum and jeroboam.
The Role
Our Verōnika Server is an advocate and ambassador of service excellence, that understands the critical role that exceeding and maintaining service expectations plays in the success of the Verōnika Bar & Restaurant operations. Our Server represent's service excellence by providing kind, knowledgable and humble hospitality, alongside warmth and grace in every interaction with our members and guests. Reporting into the Verōnika Restaurant Manager and Verōnika General Manager, the role entails all aspects of the floor service operations, importantly the thorough and detailed execution of the Verōnika Sequence of Service. Our Server represents Verōnika Bar & Restaurant with hospitality and generosity in every interaction.
Requirements
- 5 years acting as a Server or similar role in luxury hospitality, food beverage environments.
- Supply our members and guests with in depth knowledge of all Verōnika food beverage menu items and ensure the quality of all food beverage items delivered are consistently meeting the high standards set by the F&B leadership team.
- The capacity to work within an ever-changing environment, assisting to develop operating procedures as the business dictates and the willingness to support in other areas as required to maintain the integrity of the Verōnika Bar & Restaurant operations.
- Solution oriented and taking pride in the details, the Server builds, delivers and stewards the moments that define the Verōnika Restaurant & Bar experience for our members, and guests.
- Experience in restaurant operations set up, service and pack down for high-end, highly visible entertainment entities.
- Consistently provide thoughtful and personal service with the goal to develop a rapport with members, and guests.
- Aid to instill an excellent work environment, working alongside a diverse group of humans from various experiences, countries, and cultures together centered up teamwork and mutual respect.
- Ongoing attendance at scheduled team trainings to ensure detailed product knowledge, growth and professionalism.
- Follow the standards of service unique to our properties, consistently working to improve the delivery of service, implementing all systems to ensure smooth delivery.
- Attend regular operational meetings to ensure effective coordination and cooperation between departments.
- Execute effective policies to ensure that overall restaurant and bar cleanliness meets State Health Code Standards, with the expectation of passing a Grade A.
- Flourish while working against deadlines while having the ability to be self-motivated, pro-active and to find creative solutions to challenging problems.
- Have a positive impact, taking responsibility and initiative to resolve issues, always clearly communicating with our members, guests and F&B leadership.
The anticipated hourly rate for this position is $17.00 - $20.00 an hour. Fotografiska is committed to equitable and competitive compensation and benefits packages for our team members and will consider many factors when extending offers of employment. Some of the factors we consider may include: qualifications of individual applicants against the position and business needs, years of relevant experience in role or industry, specific or unique skills, certifications or professional accreditations specific to the role, and the location in which the applicant lives and/or from which they will perform the role. The anticipated range for compensation shared here does not include any other components or benefits that may available.
COVID19: The health and well-being of our members and staff has been our number one priority and the guiding force behind all our decisions as we open our doors. We encourage you to learn more about our commitment to safety by reading the steps we have taken to ensure that all guests and teams feel safe, comfortable, and secure, going forward on our website.
Diversity & Representation: Fotografiska is committed to building and supporting diverse and representative communities, long-term career opportunities and extends Equal Employment Opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.
Benefits
- Salary Rate: $17.00 - $20.00 an hour
- Retirement Plan (401k, IRA)
- Training & Development
- Free Food & Snacks
Salary : $17 - $20