Commercial Lines Account Manager

Job Summary

About Foundation Insurance Group, Inc.

Foundation Insurance Group is an independent insurance agency located in Falls Church, Virginia, and Louisville, KY writing Commercial, Personal, and Life insurance business. We have been blessed with an amazing team which has allowed us to be profitable and grow at a rapid rate.

Our insurance agency consistently wins awards for production, excellence, and service. Most recently, we won the 2021 National Award for PIA's Professional Agent of the Year. We are a three-time winner of Erie's coveted Quality Agency Award, and we consistently achieve top marks for Erie's Elite. Additionally, Foundation has won awards for our contribution to serving the community.

Foundation maintains a family feel environment and a strong culture is very important to us. We are a growth-oriented company and recognize that our team is our true asset.

Foundation Insurance Group (FIG) Vision

To set the standard of excellence in the insurance and risk management profession by serving those we encounter with distinction using God's principles as our guide.

Foundation Insurance Group (FIG) Mission

We want to be one of the top independent brokers in the region and the largest and most profitable Erie agent to provide greater services to our customers, better opportunities for our employees, and increase our ability to give back to the communities we serve.

Purpose of position

We are looking for a career-seeking individual to fully participate in helping Foundation realize its mission, align with its core values, and achieve its goals by fulfilling the roles and responsibilities as an Account Manager.

Job Description

The Commercial Lines Account Manager is responsible for managing a diverse book of business. The Account Management role is essential as he/she develops and maintains the relationship with our clients and provides the first line of excellent customer service. The Commercial Lines Account Manger also works closely with the Producers, Account Support Specialists, and Underwriters so the candidate must be a team player.

Duties include but are not limited to endorsements, answering underwriting requests, rounding out and up-selling accounts, renewing policies including surplus lines, renewal proposals, answering billing questions, audit disputes, and processing cancellations/reinstatements; all while maintaining an upbeat attitude for a positive work environment.

Requirements -

• Have 5 years of Commercial Lines Account Management experience (preferred)
• Have a valid Kentucky Property & Casualty license (preferred)
• Bilingual in Spanish and English, preferred.
• Be ethical, professional, intelligent, personable, analytical, highly motivated, energetic, and responsible.
• Critical thinking
• Excellent written and verbal communication
• Ability to multi-task
• Organization
• Have strong computer proficiency in Word, PowerPoint, Excel, and management systems.

Preferred Qualifications:

• Knowledge of Applied/TAM
• Experience with Erie, Travelers, Donegal, Hanover, and The Hartford's management and quoting system.
• Designations such as CIC or CISR

Benefits:

We offer a competitive benefit package that includes the following:

• A competitive salary*
• Health, dental, and life insurance
• Long & short-term disability insurance
• Life insurance
• 401k
• FSA
• Generous PTO
• Work on a beautiful campus

• Salary is commensurate with experience.