What are the responsibilities and job description for the Host position at Four Twenty Five?
Four Twenty Five, a Restaurant by Jean-Georges Vongerichten is a stunning new dining experience under the Jean-Georges brand. We are actively seeking experienced hospitality professionals to join the team! Our ideal talent embodies both hospitality and a thoughtful approach to guest experiences, works well in a dynamic and fast-paced environment, and is passionate about providing superb hospitality to both our guests and our community.
OVERVIEW
Renowned Chef Jean-Georges Vongerichten is expanding his global restaurant empire with the launch of Four Twenty Five, a new restaurant that perfectly blends culinary excellence with architectural marvel and sustainability practices. Situated at the prestigious address of 425 Park Avenue in an L&L Holding office tower, this restaurant boasts a remarkable design by the esteemed Lord Norman Foster of Foster Partners, a recipient of the prestigious Pritzker Prize. Four Twenty Five promises an extraordinary dining experience, featuring a main mezzanine dining level showcasing a stunning open kitchen. Enhancing its appeal, the restaurant also boasts a captivating cocktail lounge and bar, complemented by a 24-foot painting created by artist Larry Poons above the bar.
POSITION SUMMARY
The host will greet guests upon arrival, inform guests of wait times, monitor the waiting list, enter guest names into the computer system, show guests to their table, and bid farewell as they leave. The Host will create a warm and welcoming environment by presenting a positive first impression.
- Deliver a fantastic food and beverage dining experience to all guests
- Welcome guests by greeting them per the company standards and respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction
- Escort guests to seats and set them up for a pleasurable dining experience based on the appropriate floor plan
- Promote and maintain the highest level of customer service to all guests while staying alert to their needs
- Provide guests with food and beverage menus while demonstrating expert knowledge of all menu items, as well as daily specials
- Receive and record dining reservations or respond to general inquiries via telephone or online reservation system
- Confer with dining room staff to ensure guests are receiving prompt and courteous service
- Provide guests with information about the Seaport, including giving direction
- Maintain dining ambiance with an enthusiastic and graceful attitude
- Actively participate during lineup
- Professional demeanor, polished appearance with the ability to exceed guest's expectations
- Maintain impeccable standards of cleanliness and appearance throughout all areas of the Host booth before, during, and after service
- Adhere to sanitation, safety, and alcohol beverage control policies
- Complete all assigned side work relevant to guest interactive service
- Follow all company policies, procedures, and guidelines
- Consistently report to scheduled shifts on time and ready to work in proper uniform
- Operate ethically to protect the assets and image of the company
- Performs other duties and responsibilities as per business need
- Minimum of two (2) years of restaurant experience; fine dining and high-volume experience required
- TIPS Certification needed
- A passion for food, wine and service
- A strong sense of urgency
- Strong organization skills
- Ability to deliver unsurpassed hospitality and guest experience
- Strong interpersonal and communication skills
- Mastery of tableside etiquette
- A desire for growth
- Have long-term goals in the service industry
- A rigorous attention to detail
- Ability to take direction and execute
- High standards for cleanliness of workspace and service areas
- Ability to work a flexible schedule including days, nights, weekends, and holidays
- Professional demeanor, polished appearance with the ability to exceed guest's expectations
- Ability to perform essential job functions consistently, safely, and successfully with the ADA, FMLA, and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards.
- Must be able to lift and carry up to 50 lbs; Ability to stand for prolonged periods of time and climb steps regularly.
- Ability to physically maneuver through work areas; bend, lift, carry, reach/extend arms, and hands above shoulder height frequently, or otherwise move in a constantly changing environment.
Jean-Georges is an Equal Opportunity Employer.
Salary : $18
