Cake Manager

Position Summary: Provide quality customer service and food products using standards set by Fourteen Foods and International Dairy Queen to enhance the customer’s visit.

Essential Functions:

• Start and complete transactions with customers, this may include:

• Greeting customers with a smile
• Suggestive selling
• Proper product preparation and order coordination
• Accurate cash transactions

• Prepare cake products according to cake preparation guidelines and decorate the cakes in a variety of designs and colors for display in cake freezers.
• Have ample supply of cakes on hand and decorated or ready to decorate to support the customer’s needs and decorate cakes per customer request/order.
• Assist the General Manager and Marketing department with marketing the cake program in the community.
• Prepare food products according to food preparation guidelines.
• Follow and maintain adherence to all food safety standards.
• A general working knowledge of all food/product preparation equipment.
• Perform physical functions that include but are not inclusive to:

• Standing, Sitting, Walking, Bending, Twisting, Kneeling and Climbing
• Reaching, Lifting (0-50 lbs.), Carrying (0-50 lbs.), Grasping
• Repetitive Motion

• Working conditions may also vary in location/department; such as:

• Heat (working in the kitchen), Cold (walk-in coolers and freezers)
• Noise, Heights
• Chemicals, Mechanical and Electrical Hazards

• Perform cleaning duties in all areas of the store:

• Sweep and mop floors, sweep and pickup parking lot
• Wash dishes and utensils
• Wipe counters and dining room tables
• Keep food preparation area clean and neat
• Empty trash receptacles and keep dumpster area clean
• Clean the restrooms
• Clean doors, windows and walls as needed

• Clean and organize walk-in cooler, walk-in freezer and storage rooms
• Stock supplies as needed throughout the day.
• Work as a “team” member to assure consistent customer satisfaction.

Additional Responsibilities:

• Promote company's mission and values.
• Ensure high customer and client satisfaction.
• Snow shoveling as needed.
• Other duties as assigned.

Qualifications:

• Above average math skills.
• A positive attitude and good manners.
• Neat personal appearance and proper personal hygiene.

• Fourteen Foods provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We encourage applicants of all ages and experience, as we do not discriminate on the basis of an applicant's age. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.