What are the responsibilities and job description for the Success Manager position at Fox 36?
WUPW is looking for a self-starter who is passionate about improving our customers experience. You will be responsible for maximizing client relationships and services for both national and local transactional accounts by serving as the primary point of contact for the client as the internal liaison between Media Sales Consultants, station management and other resource personnel. This position is the key owner of the post-sale client experience and the key overseer of campaign implementation and performance. The ideal candidate will have a minimum of 2 years in customer service/engagement, project management and be able to demonstrate the ability to communicate with both managers and clients. Candidate should be fluent in Excel, Power Point and Word with advanced presentation and organizational skills. Previous experience with Matrix, Wide Orbit or Kantar is a plus but not required. Pre-employment drug screen and MVR check required. American Spirit Media has one of the best training programs in the industry.
Fox 36 provided the following inclusive hiring information:
We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
Job Type: Full-time
Pay: $35,000.00 - $40,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Education:
- Bachelor's (Preferred)
Experience:
- Microsoft Office: 2 years (Preferred)
- Customer Service: 2 years (Preferred)
Work Location: In person
Salary : $35,000 - $40,000