Capacity Manager

Fox Rent A Car, a Europcar Mobility Group USA subsidiary, is a key player in the USA mobility market. Europcar Mobility Group USA aims to be the preferred "Mobility Service Company in the USA," providing attractive alternatives to short-term rentals and long-term vehicle usage and a growing range of mobility-related services. As the US Capacity Manager, you will lead the capacity planning activities, ensuring that the right vehicles are available at suitable locations and times to meet customer demand. Your role will support revenue optimization, asset utilization, and cost minimization. This critical commercial planning position is responsible for delivering suitable capacity and influencing the development of Capacity Management within the organization. Capacity Planning and Management: Own the Capacity Plan: Manage the capacity plan at network, cluster, and car group levels (SIPP). Collaborate for Improvement: Work closely with Revenue Management, Pricing, and Operations teams to refine the capacity plan continuously, ensuring it meets market demand within logistical and operational constraints. Long-term Supply Forecasting: Translate rental demand into a long-term supply forecast by vehicle group (SIPP), guiding fleet procurement decisions. Deliver SIPP forecasts by location to optimize charged vs. driven performance and minimize free upgrades. Tool Champion: Lead the use and development of Ublique, the group-wide Revenue and Capacity Management tool. Manage the input/output of fleet data and planning assumptions within the tool. Monitor and Recommend: Track actual supply versus anticipated demand, recommending actions based on variances. Lead capacity decision-making with Revenue Management and Operations teams, identifying potential issues and opportunities in advance. Performance Updates: Prepare and present regular performance updates to the US Senior Leadership Team. Process Improvement and Best Practices: Develop Best Practices: Lead the development, documentation, and continuous improvement of capacity management processes, establishing clear guidelines for every activity managed within the team. KPIs Development: Create KPIs to measure the effectiveness of actions and activities, ensuring alignment with commercial results. Integrated RCM Processes: Contribute to developing integrated Revenue and Capacity Management (RCM) processes and coordinate their interface with the broader business. Team Leadership: Motivate and Lead: Foster a positive, supportive, and results-driven environment within the team. Coaching and Performance Management: Conduct regular performance reviews (PDRs), supported by one-on-one and weekly team meetings to review and agree on actions. Activity Planning and Management: Plan and manage team activities to support core commercial targets, aligning activities with key objectives. Efficiency Improvement: Simplify and standardize processes where possible to enhance efficiency. Objective Documentation: Record individual objectives and development needs for each team member. Effective Communication: Deliver clear, key messages tailored to various audiences. Build and maintain effective working relationships with key stakeholders across the business. Required Skills and Attributes: Strong analytical and data-driven decision-making skills. Excellent collaboration and stakeholder management abilities. Proficiency in using and developing integrated business planning tools. Effective team leadership and coaching capabilities. Strong presentation and communication skills. Ability to drive process improvement and standardization. We offer: Medical, Vision, Dental, 401k, Employee Discounts, Referral bonus Company-paid Life Insurance Company paid AD&D Insurance Flexible spending account Parental leave Employee assistance program We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. Accordingly, all members of society, irrespective of age, gender, disability, sexual orientation, race, religion, or belief, are encouraged to apply to join our team. All aspects of employment, including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.