Field Representative

Field Representative

FRAMAX has an immediate career opportunity for a full-time Field Representative in our Fresno Office.

FRAMAX has been serving family child care homes in California’s Central Valley since 1981. We are a nonprofit organization that sponsors family child care homes for the Child and Adult Care Food Program. We work directly with child care providers to provide nutritional training and program support. To learn more, please visit: www.framax.net

Position Summary: This position provides training and technical support to family child care providers through in-home monitoring visits, as well as routine office duties. Position requires an understanding of home monitoring policies, program regulations, and office procedures; detailed training on these areas will be provided.

Duties/Essential Job Functions:

· Performs site monitoring visits to family child care providers, and provides guidance and training to ensure program integrity.

· Conducts routine clerical duties including: answering phones, filing, data entry, copying, and mail handling.

· Reviews and analyzes provider claims for accuracy.

· Practices open communication and problem solving skills which will support a high level of team interaction.

· When appropriate, aid in resolving provider concerns and issues and works closely with co-workers to ensure the highest level of customer service and satisfaction is achieved.

Position Requirements:

· High School Diploma

· Experience in a general office setting that required excellent verbal and written communication, excellent organizational skills, strong analytical skills, and close attention to details

· Ability to work independently and as part of a team

· A valid California driver’s license, satisfactory driving record, reliable vehicle, and vehicle insurance

· Requires driving distances to Madera, Merced, San Joaquin, Stanislaus, Tuolumne counties. We reimburse for mileage.

· Must be available for work at various times of day (outside the normal 8am-5pm)

· Ability to lift materials weighing up to 30 pounds; to sit, stand, kneel, crouch etc. for prolonged periods for both desk and filing work.

· Proficient in Microsoft Office: Word and Excel

· All applicants should be comfortable with both remote and in-office work.

· Bilingual (English/Spanish) proficiency

· A background check is required

FRAMAX is an Equal Opportunity Employer. We do not discriminate against applicants due to race, color, ethnicity, gender, religion, national origin, political affiliation, sex, age, disability, sexual orientation, military or veteran status.

To apply, submit resume and cover letter to support@framax.net.

Job Type: Full-time

Pay: From $19.00 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance
• Work from home

Experience level:

• 1 year

Shift:

• 10 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Work setting:

• Office

Language:

• Spanish (Required)

License/Certification:

• Driver's License (Required)

Willingness to travel:

• 75% (Required)

Work Location: On the road