What are the responsibilities and job description for the Greeter position at FRANK LETA?
Job Details
Job Description
We are driven to positively impact the lives of our team members, our clients and our community.
JOIN OUR TEAM - It requires great people to provide great service, which is why we invest so much time recruiting and training our team. We believe in hiring our employees and providing them with an opportunity to travel a career path within our organization. Nearly every manager we have in our dealership was promoted, and not hired, into their current position.
We carefully select employees who embody our core values. We hire people with these traits, train them on our business, and help them achieve their true potential both professionally and personally. That is the Frank Leta Way.
What we offer:
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Positive & Professional Work environment
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Extensive training and growth opportunities
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Up to 4 weeks paid vacation and paid holidays
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Paid maternity and paternity leave
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Education reimbursement
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Flexible health insurance with HSA company contribution
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Paid life insurance, short and long term disability
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401K match up to 25% discretionary match
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Medical/dental/vision benefits
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Employee discounted Vehicle purchase programs
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Acura lease program
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Work/ life Balance
Responsibilities:
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Meet and greet service customers promptly in a professional and courteous manner.
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Answer customer inquiries and confirm/schedule appointments
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Assist the Service Advisors and provide administrative assistance as needed.
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Liaison between the service, sales and parts department.
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Update customer lead information
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Manages all required paperwork and records and prepares documentation (forms, reports, etc.) when needed.
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Continually learn about product updates, features, accessories, inventory and their benefits to the customer.
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Contact customer base on current marketing incentives
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Computer and internet skills -emails, CRM, listing cars
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Realize that business is built on customer satisfaction and be devoted to guaranteeing satisfaction to our customers.
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Establish personal goals that are consistent with the dealerships standards of productivity, and devise a strategy to meet those goals.
Qualifications
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Valid Driver license required
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High School Diploma or equivalent preferred
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Ability to pass a background check and drug screen
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Overachieving attitude and enhanced work ethic
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Be able to work outdoors in a variety of weather conditions and temperatures
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Lift and move objects up to 25 pounds occasionally
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Selling ability is essential!
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Service or hospitality industry experience, a PLUS!
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Automotive experience, a PLUS!
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Must be able to work weekends.
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Must be willing to work as part of a team.
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Must be engaging, inquisitive, curious with an always willing to help attitude.
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Must have the drive, passion and confidence to be successful.
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A desire and ability to work in a performance and process driven environment.
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Excellent customer satisfaction skills.
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Professional appearance and work ethic.
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Self-starter and self-motivator.
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Enthusiastic with high energy throughout the workday
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Great attitude with high-energy.
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Ability to work well in a process driven environment.
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Outstanding communication skills in both verbal and written.
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Valid Driver’s license, Background Check, and Drug Screen required
Salary : $14 - $16