Assistant Sensei

Position Summary:

The Sensei is responsible for providing support to the Freckle Farm team through organizing and scheduling tasks, thinking creatively and using problem solving skills to managing everyday store activities. You are expected to operate with honesty and integrity. You must show initiative and take responsibility for your own actions and be truthful in all interactions. This position will require that you have exceptional customer skills.

You will be responsible for training staff, answering questions from staff and customers, administering and updating store processes, resolving customer conflicts, overseeing the care of house plants and outdoor plants, assisting with team training meetings, working with the Master Sensei to facilitate Freckle Farm events, organizing staff to receive shipments, and mentoring and educating staff. Your passion for plants and people must be infectious.

Position Priorities:

Ø Provide Raving Fan Customer:

• Facilitate a world class customer experience with Raving Fan customer service
• Build long-term client relationships
• Ensure quality standards are consistently met for all clients

Ø Contribute to the Team:

• Commit to upholding our Core Values
• Take Initiative
• Be the light you want to see in others
• Look out for your fellow team members and build them up
• Take responsibility for your actions

· Look out for the Company

• Be honest and loyal
• Help the company achieve a fair profit to ensure long term job security
• Provide feedback and ideas to move the company forward
• Administer standards set forth in Team Member Handbook
• Ensure timely and accurate completion of work

Essential Responsibilities:

1. Provide direct assistance and report to Master Sensei

2. Perform duties of acting manager when the Master Sensei is unavailable

3. Think creatively to resolve customer complaints

4. Assign tasks to employees to keep business running smoothly

5. Monitor and provide feedback to managed staff to effect improvements in organizational goals

6. Explore opportunities to add value to the company and recommend changes

7. Educate Freckle Farm staff to properly care for plants and customers

8. Oversee day-to-day operations

9. Ensure compliance of all staff to the company’s core values

10. Aid in development, coordination, and execution of workshops, events, and store promotional ideas

Qualifications and Experience:

• Passion for plants, passion for people
• Strong innovative and entrepreneurial attitude
• Value for systems and processes
• Proven record of sales success
• Good follow through
• Flexible schedule to accommodate seasonal demands
• Preference given for course work and/or job experience in Horticulture, Greenhouse Management, Crop Production, Plant Physiology, Landscape Architecture, Landscape Design, or related field

Physical Demands:

The physical demands and work environment characteristics described here are representative of those that must be met by team member to successfully perform the essential functions of this position or that a team member encounters while performing the essential functions of this position. Specific vision abilities required by this job are dictated by the Utah Driver’s License requirements.

This job may have specific physical demands including, but not limited to, the following: ability to lift up to 75 lbs; ability to operate machinery with moving mechanical parts; ability to bend, reach, kneel, squat, stand for a long period of time and push/pull heavy loads; Operate a variety of nursery equipment requiring continuous and repetitive arm, hand and eye movement.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job.

To apply:

Apply on our website https://frecklefarminc.com/pages/about-us-1

Please include a current resume and a cover letter detailing your interest in our company, your career goals and why you would be a good addition to our team.

Job Type: Full-time

Pay: $14.00 - $18.00 per hour

Benefits:

• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Hyde Park, UT: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• Childcare: 1 year (Preferred)

Work Location: One location