Service Writer/Advisor

Freedom Cycles Inc. is a family owned and operated Powersports Dealership in the KC area. We have been here for over 47 years. We have Honda, Kawasaki, Suzuki, Polaris, Slingshot, KTM and Trail Master go karts. We are looking for someone with a great attitude to join our team.

• Ability to meet deadlines and accurately complete daily paperwork in a timely and efficient manner
• Strong written, verbal, telephone skills
• Excellent customer service skills and ability to communicate with a diverse client base
• Have the ability and desire to sell the departments’ services, parts and accessories.
• Excellent customer service skills and ability to communicate with a diverse client base.
• Strong written, verbal, telephone skills.
• Responsible for writing repair orders for customers bringing their units in for service, processing the RO for parts, recall look-up, verification of vin number and mileage.
• Assist with overall general housekeeping of the Service Department and the outside of the building.
• Ability to keep current on manufactures bulletins, recalls and documents and forward to service department employees.
• Ability to meet deadlines and accurately complete daily paperwork in a timely and efficient manner.
• Deliver new and used units sold to customer by the Sales Department.
• Check in and receive parts and accessories shipments.
• Match and staple purchase order and bill of lading and ensure the totals are reconciled.
• Label all parts received and put in appropriate area based on customer special orders, parts for service, stock items, or parts to be shipped
• Box and ship special orders to customers
• Keep all stock items properly bin located
• Responsible for accurate inventory records and periodic inventory counts
• Handle requests for parts from service department.
• Cross train in other departments as necessary.
• Abide by all dealership policies pertaining to the department.
• Follow company dress codes and be well groomed at all times.
• Any other specific duties deemed necessary for the overall success of the department and the dealership as a whole.
• Maintain a positive working relationship with all other employees.
• We are an equal opportunity employer. Our hours of operation are Tuesday through Friday 9-6:30pm and Saturday 9-5pm. Closed on Sundays and Mondays.

Job Type: Full-time

Pay: $25,000.00 - $40,000.00 per year

Shift:

• Day shift

Work Location: In person

Salary : $25,000 - $40,000