What are the responsibilities and job description for the Team Member position at Fresh Dining Concepts Llc?
CREW MEMBER - JOB DESCRIPTION
REPORTS TO: STORE MANAGER HOURLY, NON-EXEMPT
GENERAL SUMMARY: A Crew Member is responsible for the preparation and presentation of Auntie Annes and/or Cinnabon products to the guests, and for the maintenance of the store premises and equipment, in accordance with Fresh Dining Concepts, LLC.
JOB REQUIREMENTS /PHYSICAL DEMANDS
The essential job functions are prolonged/stationary standing, walking, squatting, bending, and repetitive and constant hand/arm motions (i.e. rolling, dipping pretzels/Cinnabons).
The ability to lift to 50 pounds.
Ability to work in a fast paced, high stressed environment when dealing with point-of-sale system/guests/staff.
Work with agility.
Occasional long hours within the state and federal applicable laws.
Ability to write simple correspondence [In English]. Ability to effectively share information in a one-on one and/or small group settings to guests, and other employees of the organization who only speak English for safety and communication purposes.
Ability to test products by taste, color, and smell.
JOB DUTIES AND RESPONSIBILITIES
Prepare dough and other products (lemonade, butter, dips, Cinnabons and yogurt).
Roll, twist, dip, shape, bake, and bag pretzels/Cinnabons/yogurt.
Prepare specialty pretzels or other brand products for Cinnabon.
Insert, rotate, and remove pretzel/Cinnabon trays; monitor ovens for correct baking time and product color.
Dip, drain, and fill pretzels/Cinnabons in the warmer/hot plate.
Prepare drinks and bag orders using appropriate health and safety measures.
Exhibit a friendly, and courteous attitude toward guests, and co-workers.
Host, greet and serve guests with a smile, and take orders.
Assertively and professionally suggest and upsell to increase the companys profitability and check average.
Operate the point-of-sale system efficiently with minimum voids and make change in an accurate manner.
Serve and provide samples to potential guests.
Set-up equipment, utensils, and supplies for opening.
Break down, clean, and put away equipment, utensils, and supplies at closing.
Perform cleaning and maintenance procedures as directed by team member in charge of shift.
Always comply with uniform policy and company hygiene/appearance standards.
Maintains regular and consistent attendance and punctuality.
Complies with Fresh Dining Concepts, LLC policies and procedures, including relevant federal and state regulations (safety and environmental standards, OSHA, EPA, Right to Know, EEO, ADA, etc.)
REQUIRED QUALIFICATIONS
0-1 years of experience in food service industry or equivalent retail experience.
Basic math and basic reading skills.
Ability to understand and carry out oral and/or written instructions in English and request clarification when needed.
Strong guest focus with excellent people skills; including positive can-do attitude and quick learner.
Flexible work schedule, including nights, weekends, and holidays.
Ability to develop and maintain effective working relationships with co-workers.
Complies with all health and sanitation laws and regulations.
PREFERRED QUALIFICATIONS
Experience in computer, smart phones, iPads, retail handhelds, and POS system.
General knowledge and understanding of the food industry or retail operations preferred, but not
required.
AGE REQUIREMENTS
AA Oven minimum age to operate is 16 years old (16-year-old not able to use freight elevator)
AA Mixer minimum age to operate is 18 years old.
REPORTS TO: STORE MANAGER HOURLY, NON-EXEMPT
GENERAL SUMMARY: A Crew Member is responsible for the preparation and presentation of Auntie Annes and/or Cinnabon products to the guests, and for the maintenance of the store premises and equipment, in accordance with Fresh Dining Concepts, LLC.
JOB REQUIREMENTS /PHYSICAL DEMANDS
The essential job functions are prolonged/stationary standing, walking, squatting, bending, and repetitive and constant hand/arm motions (i.e. rolling, dipping pretzels/Cinnabons).
The ability to lift to 50 pounds.
Ability to work in a fast paced, high stressed environment when dealing with point-of-sale system/guests/staff.
Work with agility.
Occasional long hours within the state and federal applicable laws.
Ability to write simple correspondence [In English]. Ability to effectively share information in a one-on one and/or small group settings to guests, and other employees of the organization who only speak English for safety and communication purposes.
Ability to test products by taste, color, and smell.
JOB DUTIES AND RESPONSIBILITIES
Prepare dough and other products (lemonade, butter, dips, Cinnabons and yogurt).
Roll, twist, dip, shape, bake, and bag pretzels/Cinnabons/yogurt.
Prepare specialty pretzels or other brand products for Cinnabon.
Insert, rotate, and remove pretzel/Cinnabon trays; monitor ovens for correct baking time and product color.
Dip, drain, and fill pretzels/Cinnabons in the warmer/hot plate.
Prepare drinks and bag orders using appropriate health and safety measures.
Exhibit a friendly, and courteous attitude toward guests, and co-workers.
Host, greet and serve guests with a smile, and take orders.
Assertively and professionally suggest and upsell to increase the companys profitability and check average.
Operate the point-of-sale system efficiently with minimum voids and make change in an accurate manner.
Serve and provide samples to potential guests.
Set-up equipment, utensils, and supplies for opening.
Break down, clean, and put away equipment, utensils, and supplies at closing.
Perform cleaning and maintenance procedures as directed by team member in charge of shift.
Always comply with uniform policy and company hygiene/appearance standards.
Maintains regular and consistent attendance and punctuality.
Complies with Fresh Dining Concepts, LLC policies and procedures, including relevant federal and state regulations (safety and environmental standards, OSHA, EPA, Right to Know, EEO, ADA, etc.)
REQUIRED QUALIFICATIONS
0-1 years of experience in food service industry or equivalent retail experience.
Basic math and basic reading skills.
Ability to understand and carry out oral and/or written instructions in English and request clarification when needed.
Strong guest focus with excellent people skills; including positive can-do attitude and quick learner.
Flexible work schedule, including nights, weekends, and holidays.
Ability to develop and maintain effective working relationships with co-workers.
Complies with all health and sanitation laws and regulations.
PREFERRED QUALIFICATIONS
Experience in computer, smart phones, iPads, retail handhelds, and POS system.
General knowledge and understanding of the food industry or retail operations preferred, but not
required.
AGE REQUIREMENTS
AA Oven minimum age to operate is 16 years old (16-year-old not able to use freight elevator)
AA Mixer minimum age to operate is 18 years old.
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