Dispatcher

Summary:

The Dispatcher is responsible for the timely and accurate entering of all shipment information into PRMS and maintaining documents/files in accordance with company policies and procedures. This position is responsible for the coordination of shipping and receiving activities, including dock usage.

Job Function Statements - Essential Functions:

• Communicate with Production, Scheduling, Purchasing, Transportation, Customer Service, and the rest of the team on a regular basis (conference calls, proactive communication and information sharing as needed).
• Maintaining supplies and ordering as needed (includes office supplies, BOL's, templates, etc.)
• Dispatch all outbound loads, confirm destination, and seal trailers.
• Accurate data entry and file maintenance in PRMS.
• Following proper documentation procedures.
• Ship confirmation of Customer orders.
• Shuttle BOL's, e-mails, documents, and communication.
• Compliance to Sarbanes-Oxley requirements.
• Oversee VOICE Queue to disseminate work to all associates. Troubleshoot system issues to ensure workflow continues.
• Responsible for order assignment que and truck check in.
• Maintain all paperwork, files, and documents according to company policy and procedure.
• Control movement/loading of all empty pallet and bin trailers. All full trailers to be communicated to Transportation, so that carrier pick-ups can be arranged.
• Perform other duties as assigned.
• Regular and reliable attendance is an essential function of this position.

Required Qualifications/Skills:

• Excel, Word and Outlook computer software skills.
• Ability to multi-task in a fast-paced, constant-changing environment.
• Team-oriented with good interpersonal skills; able to communicate with all levels of the organization.
• Ability to work holidays, days, nights and weekends as necessary.
• Capable of working in a cold (34 degrees Fahrenheit) and wet environment.
• Basic math skills.

Other Desired Qualifications/Skills:

• Bilingual English/Spanish and/or English/Polish.
• AS400 computer software skills.
• Inventory experience.

Experience:

1-2 years of dispatch or related experience.

Education/Training:

High School Diploma