Human Resources Coordinator

• As of December 31, 2021, all Fresno EOC employees must be fully vaccinated for COVID-19 and provide documentation of their vaccination status as a condition of employment, unless such employee has been approved for an exemption from the COVID-19 vaccination requirement as a reasonable accommodation for a medical condition or sincerely held religious belief.

SUPERVISORY RESPONSIBILITIES

None.

SUMMARY

Performs a wide variety of complex, specialized and professional human resources functions involved in the coordination, analysis and administration of recruitment, selection, benefits, risk management and payroll programs. Provides human resources consultation and technical assistance to management, personnel and prospective employees; maintains confidentiality of sensitive and privileged information.

Assist in the fulfillment of the Agency’s vision, “For Those We Serve,” by empowering individuals who thrive as healthy, self-sufficient and contributing members of our communities.

DUTIES AND RESPONSIBILITIES/ESSENTIAL FUNCTIONS

Responsible for supervising assigned staff, interns and volunteers; recruitment, performance management and other personnel processes.

Works collaboratively with the human resources team and maintains effective and open communications to ensure mutual understanding of the priorities and operations of the human resources department.

Utilizes in-depth knowledge to assist with the development, implementation, administration, and communication of employee benefit plans and leave of absence functions for the Agency in accordance with policy and procedures.

Serves in a lead human resources capacity and provides expert guidance and support in all aspects of human resources to the team.

Researches, compiles, verifies data; provides a variety of information for reports, special projects, employee orientations and other personnel-related functions.

Performs recruitment and selection activities in accordance with established policy and procedures to source and recruit a diverse workforce that is representative of the communities we serve.

Utilizes data analytics to implement effective strategies and processes to continually optimize human resource functions.

Works closely with program directors and managers in interpreting and administering human resources policy and procedure. Assists in responding to and resolving employee concerns and issues.

Provides appropriate solutions to employee inquiries related to employment including, but not limited to, benefits, leaves of absences, compensation, policy review, workers’ compensation, and employee records.

Independently conducts employment related investigations while providing findings and solutions that are consistent with Agency policy, and state/federal law.

Maintains strong working relationships with vendors and third-party administrators while partnering with them to provide excellent agency solutions.

Travels for agency business using reliable transportation.

Works evenings and weekends as required.

Performs other duties as assigned.

QUALIFICATIONS

To execute this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION:

High school diploma or GED.

Bachelor’s degree with major courses in business administration, human resources, or related field of study.

Additional experience may be substituted for required education on a year for year basis.

EXPERIENCE:

Minimum of four (4) years of increasingly responsible experience in human resources including work with recruitment, employee benefits administration, and staff relation functions.

Minimum of three (3) years of HRIS/Application Tracking System (ATS) experience strongly preferred.

OTHER QUALIFICATIONS:

PHR or SHRM designation strongly preferred.

Knowledge of and ability to interpret and apply Federal and State employment laws as they pertain to Human Resources administration, including job analysis, selection, recruitment, compensation, FMLA, CFRA and SDI.

Ability to work collaboratively with peer group and management team to create a recruitment function aligned with the Agency’s vision of acquiring diverse and qualified talent, promoting from within, and serving as an employer of choice within the community.

Excellent interpersonal and communication skills that contribute to a respectful and collaborative work environment.

Proven ability to develop and manage community partnerships and professional relationships.

Excellent problem solving, time management, analysis, design, project management and facilitation skills in a team-oriented work environment.

Strong business acumen. Ability to leverage available technology to its full capacity.

Ability to provide critical evaluation of processes and provide solutions that increase efficiency.

Ability to:

o Plan, prioritize, and organize work effectively;

o Communicate with hiring managers on status of the process;

o Discern the qualities of individuals seeking employment;

o Understand the nature of the positions being recruited for;

o Review, interpret, and recommend solutions to statistical data;

o Present information and respond to questions from diverse groups of individuals;

o Work independently.

Proficient in Microsoft Office Suite and related business software.

Effective presentation, written and verbal communication skills.

Willing to work non-traditional hours and days to meet the needs of this position.

Maintain a valid California driver’s license, reliable transportation, adequate auto insurance as required by State law, and insurability by agency carrier for those driving agency vehicles.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands and fingers to handle or feel; and talk or hear. The employee frequently is required to stand, walk, and reach with hands and arms. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate.

Note: The statements herein are intended to describe the general nature and level of work being performed, but are not to be seen as a complete list of responsibilities, duties, and skills required. Also, they do not establish a contract for employment and are subject to change at the discretion of Fresno EOC.

REV 03/18/2022