What are the responsibilities and job description for the Leasing Professional position at Friedman Realty Group?
Job description
The Leasing Consultant is responsible for building relationships with current and prospective residents in order to sustain high occupancy, promote resident satisfaction, and provide stellar customer service. In this role you will tour available apartments with prospective residents, process applications, leases, and renewals, as well as review lease terms and prices, and assist with resident service requests. As the primary point of contact within your office, you are quick to connect with others and you make interacting with our company a pleasant experience.
ROLE RESPONSIBILITIES
The responsibilities listed below are not all-encompassing. Other related duties may be assigned. Essential duties are designated with an asterisk.
Contributes to the curb appeal on a daily basis, ensuring a pristine community presentation including models, tour path, amenities, vacant ready apartments, leasing center and offices (where applicable)
Strives to meet or exceed occupancy and retention goals set on a weekly, monthly, and annual basis
Assists the Assistant Property Manager and/or Property Manager in developing and implementing marketing initiatives
Establishes and maintains an effective sales approach to convert phone calls to tours and tours to leases
Ensures guest information is complete and accurately entered into the property management software
Tours prospective residents, processes applications, follows up with leads
Ensures completion of all required paperwork for applications, move-ins and renewals
Assists in the investigation and resolution of resident complaints
Maintains professional and timely communications with residents and prospective residents
Assists in planning and attending resident functions and other resident retention programs
Ensures apartments are ready for new residents
Works as part of a team and assists team members as needed
Follows policies relating to but not limited to Fair Housing, OSHA, and Friedman Realty Group
QUALIFICATIONS
High School Diploma or equivalent
Superior sales skills with 1 years? experience in a customer service or sales oriented role
Excellent communication skills and strong professionalism
Computer proficiency with various industry software; experience with Entrata preferred
Ability to perform in a busy, changing, multi-tasking work environment
Willingness to maintain a flexible, 7 day a week schedule
Verbal, math and reasoning skills
Job Type: Full-time
Salary: $20.00 - $25.00 per hour
The Leasing Consultant is responsible for building relationships with current and prospective residents in order to sustain high occupancy, promote resident satisfaction, and provide stellar customer service. In this role you will tour available apartments with prospective residents, process applications, leases, and renewals, as well as review lease terms and prices, and assist with resident service requests. As the primary point of contact within your office, you are quick to connect with others and you make interacting with our company a pleasant experience.
ROLE RESPONSIBILITIES
The responsibilities listed below are not all-encompassing. Other related duties may be assigned. Essential duties are designated with an asterisk.
Contributes to the curb appeal on a daily basis, ensuring a pristine community presentation including models, tour path, amenities, vacant ready apartments, leasing center and offices (where applicable)
Strives to meet or exceed occupancy and retention goals set on a weekly, monthly, and annual basis
Assists the Assistant Property Manager and/or Property Manager in developing and implementing marketing initiatives
Establishes and maintains an effective sales approach to convert phone calls to tours and tours to leases
Ensures guest information is complete and accurately entered into the property management software
Tours prospective residents, processes applications, follows up with leads
Ensures completion of all required paperwork for applications, move-ins and renewals
Assists in the investigation and resolution of resident complaints
Maintains professional and timely communications with residents and prospective residents
Assists in planning and attending resident functions and other resident retention programs
Ensures apartments are ready for new residents
Works as part of a team and assists team members as needed
Follows policies relating to but not limited to Fair Housing, OSHA, and Friedman Realty Group
QUALIFICATIONS
High School Diploma or equivalent
Superior sales skills with 1 years? experience in a customer service or sales oriented role
Excellent communication skills and strong professionalism
Computer proficiency with various industry software; experience with Entrata preferred
Ability to perform in a busy, changing, multi-tasking work environment
Willingness to maintain a flexible, 7 day a week schedule
Verbal, math and reasoning skills
Job Type: Full-time
Salary: $20.00 - $25.00 per hour
Salary : $20 - $25
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