What are the responsibilities and job description for the General Manager position at Frisch's Big Boy Restaurants?
Frisch’s is urgently hiring, seeking our next great Restaurant General Manager in the Hamilton, OH area.
We offer some amazing employee benefits – below are just to name a few:
· Medical, Dental, Vision Benefits
· 401(k) Match
· Employee Discounts
· Tuition Reimbursement
· Paid time off
· Free Meals
Starting at $56,000 annual salary or DOE BONUS Opportunity
www.frischs.com/careers/join
The GM is in charge of hiring and developing employees and managers that share Frisch's values and vision to ensure company growth. He/she is accountable for customer satisfaction, the financial performance, food safety, quality service, and safety and security within the restaurant.
Responsibilities:
- The GM is responsible for fostering a culture focused on creating an outstanding internal (employee) and external customer experience. They are accountable for providing ongoing leadership and operational development for the management team, while creating a positive team environment by recognizing and reinforcing individual and restaurant accomplishments. Focusing on the Company's vision and values, the GM must lead the restaurant with integrity, while promoting growth and development through the identification and development of team members along their career journey.
- The GM will provide clear and consistent directions and delegate responsibilities to other management staff. This will inspire staff to achieve and exceed performance standards and expectations. In addition to delegation, the GM will ensure the managers are training and developing the non-management staff to meet Frisch's standards and putting them on a path for success.
- Conduct meetings for the management team to promote team alignment, sharing restaurant goals and action plans to achieve or exceed performance standards.
- Ensure RMs conduct alley rallies with hourly staff and that the topics are delivered in a positive manner that focuses on exceeding the customer's expectations.
- Responsible for meeting restaurant financial objectives by appropriate forecasting, scheduling and monitoring of expenditures and waste.
- Establish weekly sales and labor targets; manage profitability; analyze variances and initiate corrective action to ensure company objectives are achieved.
Requirements:
- 2 to 3 years of management experience or equivalent combination of education and experience
- One to three years of Frisch's restaurant management experience preferred
- ServSafe Certified
- Must be able to speak English fluently. Good communication skills and the ability to work well with others.
- Ability to speak before a group of individuals
- Ability to train, motivate, evaluate (written & verbal), coach, delegate and supervise
Ability to read, write and follow recipes accurately, as well as having strong math and organizational skills
- Must possess a valid driver's license and have access to reliable transportation
- Ability to prioritize, handle stress and deal with irate customers in a calm professional manner
Job Type: Full-time
Pay: $55,000.00 - $60,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Paid training
- Referral program
- Vision insurance
Physical Setting:
- Casual dining restaurant
- Fast casual restaurant
Schedule:
- Day shift
- Evening shift
- Holidays
- Night shift
- Weekend availability
Supplemental Pay:
- Bonus pay
Education:
- High school or equivalent (Preferred)
License/Certification:
- Driver's License (Preferred)
- ServSafe (Preferred)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Work Location: Multiple Locations