Business Office Manager II

JOB SUMMARY

Under the direction of the Executive Director, the Business Office Manager oversees all community accounting functions, including accounts payable, accounts receivable, third party billing, and preparation of all Skilled Nursing Facility private pay, insurance, secondary insurance and Medicare and Medi-Cal billing. The Business Office Manger also serves as the campus information systems liaison with the Home Office Accounting Dept. 

ESSENTIAL FUNCTIONS

Include the following. Other duties may be assigned as necessary.

• Provides quality Customer Service efficiently to residents, families, co-workers and vendors in a manner to ensure satisfaction.
• Responsible for the smooth running of all business office functions to include: accounts payable, accounts receivable, billing and resident inquiries.
• Responsible for all accounting related to documenting, preparing, and distributing resident statements. 
• Responsible for aging/past-due account collections and analysis. Develop collection strategies to reduce delinquent accounts. Makes recommendations to Executive Director regarding charge-offs.
• Participates in Triple-Check meetings in coordination with clinical nursing, home office and therapy teams.
• Maintains daily census and verifies insurance for Care Center admissions.   
• Able to demonstrate proficient use of healthcare billing software.
• Reviews and provides detailed analysis of monthly financial statements, including variance reports.
• Prepares and provides reports to Home Office Accounting and Executive Director. 
• Participates in internal and external financial audits.
• Must participate in Monthly A/R reviews with ED/DVP.
• Directly supervises between 1 and 3 employees in the Business Office. Responsibilities in accordance with the organization’s policies and applicable laws include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
• Follows all safety precautions, including use of necessary devices or equipment. 
• May supervise payroll process/back up payroll process.
• Performs all duties in a safe and efficient manner. Reports any safety hazards and/or accidents to supervisor.
• Attends all mandatory in-service meetings. Complies with all department and facilities policies and procedures.

JOB REQUIREMENTS and QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Bachelor’s degree (B.A.) from a college or university; or 1-2 years related experience and/or training; or equivalent combination of education and experience.
• Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures and governmental regulations; ability to write reports and business correspondence; ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public.
• Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals; ability to compute rate, ratio and percent and to draw and interpret bar graphs. 
• Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form; ability to deal with problems involving several concrete variables in standardized situations.

PHYSICAL DEMANDS and WORK ENVIRONMENT

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Regularly required to sit and talk or hear.
• Frequently required to walk and use hands to finger, handle, or feel.
• Occasionally required to stand; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. 
• Frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, and peripheral vision.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Noise level is usually quiet.