Housekeeping/Laundry Supervisor

Carlsbad By The Sea is a continuing care resort-style retirement community on the coast in beautiful Carlsbad.

We currently have an opening for Housekeeping/Laundry Supervisor. We offer a comprehensive benefits package and paid time off.

Under the direction of the Director of Environmental Services, assists in monitoring, coordinating and assisting the work of housekeeping personnel in the performance of housekeeping, cleaning and laundry services.

Join our team where you will:

• Provides quality Customer Service efficiently to residents, families, co-workers and vendors in a manner to ensure satisfaction.
• Assist Director of Environmental Services for directing work of housekeeping staff, making decisions based on immediate needs and coordinating housekeeping services with other departments.
• Oversee setups and breakdown for all resident events, campus events, staff meetings and in-services.
• Manage and conduct department performance review evaluations for housekeeping staff. Makes reports to Director of Environmental Services regarding staff performance, work assignments and other housekeeping issues.
• Maintains presence in housekeeping department to answer questions from residents, staff, vendors, and department heads and to respond to emergency and special housekeeping needs.
• Available to perform housekeeping and custodial duties, make deliveries, cover for absent staff, inspect resident accommodations when a problem is reported and any other duties that may require immediate attention.
• Reports when equipment, structures or furniture needs repair. Immediately completes maintenance or housekeeping work order if necessary.
• Conducts initial Housekeeping/Laundry departmental orientation.
• Inventories, distributes, requisitions and orders supplies and linens.
• Mindful of budgetary guidelines to ensure efficiency of expenditures and to stay within budget limitations.
• Assist in any emergency calls when needed.
• Directly or indirectly supervise up to 16 housekeepers, laundry workers or custodial staff. Responsibilities in accordance with the organization’s policies and applicable laws may include training employees; planning, assigning and directing work; appraising performance; addressing complaints and resolving problems.
• Follows and ensures department safety standards, practice body mechanic techniques and participate in campus-wide safety programs.
• Follows highest standards of cleanliness. Follows all federal, state and corporate policies, health codes and guidelines.
• Performs all duties in a safe and efficient manner. Wears PPE/safety equipment as required for the job.
• Reports any safety hazards and/or accidents to supervisor.
• Attends all mandatory in-service meetings. Complies with all department and facilities policies and procedures.

• 1-year certificate from college or technical school; or 3-6 months related experience and/or training; or equivalent combination of education and experience.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals; ability to write routine reports and correspondence; ability to speak effectively before groups of customers or employees of organization.
• Ability to add and subtract 2-digit numbers and to multiply and divide with 10’s and 100’s; ability to perform these operations using units of American money and weight measurement, volume and distance.
• Ability to apply commonsense understanding to carry out instructions furnished in written, oral or diagram form; ability to deal with problems involving several concrete variables in standardized situations.

Final candidates must successfully complete a pre-employment physical, physical abilities test, drug screen and Department of Justice Criminal background clearance.

Front Porch is an Equal Opportunity Employer. We support all aspects of diversity and provide equal employment opportunity to all employees and applicants without regard to race, color, religion, sex, marital status, national origin, age, sexual orientation, disability or status as a veteran in accordance with the applicable nondiscrimination laws.