Practice Manager- Hickory Family Practice

Frye Regional Medical Center
Hickory, NC Full Time
POSTED ON 5/1/2022 CLOSED ON 6/7/2023

Job Posting for Practice Manager- Hickory Family Practice at Frye Regional Medical Center

Job Summary

The Practice Manager is responsible for the management of 1-2 physician practice locations and/or with (combined) 1 -5 providers. This role is responsible for managing all functions of the assigned physician practices operated by LifePoint, including organization and planning of the services provided by the practice.


COMPANY DESCRIPTION

Duke LifePoint Healthcare is a joint venture of Duke University Health System, one of the country’s leading academic health systems, and LifePoint Health, a leading healthcare company dedicated to Making Communities Healthier. These two forces joined because of the shared interest in collaborating with hospitals, healthcare providers and patients to bring high quality, innovative healthcare services to communities. Duke LifePoint combines Duke’s unparalleled expertise in clinical excellence and quality care with LifePoint's extensive resources and knowledge and experience operating community hospitals and healthcare organizations.


Essential Functions

Ensures compliance with organizational policies and procedures.
Responsible for hiring, training, developing, and evaluating employee performance.
Provides supervision and direction for all practice staff. Responsible for planning, assigning, and directing workflow. Serves as a resource for decision making and problem solving, and as a liaison between physicians, management, and other departments.
Participates in budgetary planning, implementation, and monitoring of all financial aspects of the physician office practice. Responsible for patient scheduling and throughput, physician and staff productivity and maintenance of adequate staffing, equipment, and supplies.
Responsible for compliance with billing and accounting procedures, revenue cycle and financial audit requirements.
Identifies trends and develops a plan of action to address customer, employee, and physician satisfaction issues. Participates on teams to achieve desired results.
Responsible for resolution of facility management, equipment, and safety issues.
Ensures compliance with established safety and regulatory guidelines, including HIPAA, OSHA, and infection prevention policies and procedures. Coordinates ongoing unit-based performance improvement activities.
Demonstrates good customer service skills when interacting with patients, families, and visitors. Demonstrates leadership in communication and teamwork.


Benefits - Wide range of benefits options!

  • Here at Frye, you choose your own Medical, Dental, and Vision plans from a variety of competitive options that give you the coverage that best fits your needs.
  • HSA
  • 401(K) retirement plan contributions
  • Generous Paid Time Off
  • Accident & Critical Illness Insurance
  • Prescription Assistance with OptumRx
  • Income protection programs for the entire family such as life insurance, Short/Long-term Disability, and Identity Theft.
  • Employee Assistance program at no cost to you to provide emotional, legal, financial, and daily life support for your entire household. Services are available 24 hrs. a day, 7 days a week.
  • Free travel and entertainment discount program to ensure you enjoy your time away from work.
  • Vitality Employee Wellness Plan allows you to take up to 30% off of your bi-weekly health insurance premiums. You also accrue points which allows you to buy merchandise or gift cards at no cost to you.

Why join our team?

Frye Regional Medical Center employs more than 1500 professional and clinical staff. Our medical center is a 355-bed acute care facility which offers a broad array of inpatient and outpatient care. Frye Regional Medical Center is dedicated to providing patients with a full range of services to meet the healthcare needs of our community. We believe our employees are our most valuable assets in accomplishing this goal and we have made great strides to ensure employee satisfaction. If you are passionate about changing lives, we are looking for you!


Qualifications

Minimum Education
Associates Degree required.
Bachelor's Degree preferred.
In lieu of degree, candidate must have 5 years’ experience as a Practice Manager.

Required Skills
Requires critical thinking skills, decisive judgment, and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action.

Minimum Work Experience
Four (4) years supervisory and/or management experience within a healthcare environment, medical group office, or outpatient facility
Experience developing key relationships within an integrated delivery system such as hospital, health plan and support departments
Knowledge of health care environment, medical office policies and procedures, general accounting procedures and human resource management practices
Strong written communication, verbal communication, and interpersonal skills
Ability to identify and solve problems, makes decisions, and implements changes
Ability to prioritize, plan and coordinate work activities
Demonstrated ability to successfully interact with clinic physician leadership and staff physicians to carry out clinic mission, goals and objectives
Strong knowledge of Practice Management Systems and Electronic Medical Records
Demonstrated management and leadership skills, particularly mentoring, coaching and conflict management
Personal style which emphasizes openness, visibility and approachability
Excellent listening and follow-through abilities and a willingness to accept constructive criticism
Ability to travel between facilities in an efficient manner


Equal opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran
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