What are the responsibilities and job description for the Service Technician position at FS-Elliott?
Department: Global Services
Employment Type: Full Time
Location: Central US
Reporting To: Mike Lantzy
Description
At FS-Elliott we combine an unwavering commitment to quality with the desire for advancing technology to bring value to our customers, allowing them to increase their productivity and lower system operating costs..
We're currently looking to add a Field Service Technician in the Tennessee/Kentucky/Southern Ohio area to support our installation base within this region. In this key, customer-facing position, the Field Service Technician is responsible for installing new equipment, routine and preventive maintenance, repair, and technical support at client locations.
Key Responsibilities
Employment Type: Full Time
Location: Central US
Reporting To: Mike Lantzy
Description
At FS-Elliott we combine an unwavering commitment to quality with the desire for advancing technology to bring value to our customers, allowing them to increase their productivity and lower system operating costs..
We're currently looking to add a Field Service Technician in the Tennessee/Kentucky/Southern Ohio area to support our installation base within this region. In this key, customer-facing position, the Field Service Technician is responsible for installing new equipment, routine and preventive maintenance, repair, and technical support at client locations.
Key Responsibilities
- Performs on-site start-up assistance, overhauls/repairs, and maintenance. Obtains first-hand information when troubles exist. Responsible for implementing corrective steps.
- Provides professional troubleshooting and technical support for the resolution of problems.
- Completes work order forms and other job-related paperwork.
- Issues reports pertaining to the equipment and provides feedback to other internal departments.
- Provides training to Customers and our Channel Partners.
- Firm commitment to excellence and high standards
- Prior experience with servicing rotating equipment, compressor or centrifugal compressor experience a plus.
- Strong verbal and written communications skills including ability to listen attentively and to communicate information clearly and effectively.
- Demonstrate problem solving and process analysis skills, with the ability to make sound decisions.
- Willingness to work hours outside of the standard schedule as needed, with appropriate notice when possible
- Willingness to travel and work hours outside of the standard schedule as needed, with appropriate notice when possible
- Ability to obtain/maintain Unescorted Site Access including drug screening process.
- Working knowledge of Microsoft Office 365 software; ERP experience preferred
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