HOA Coordinator

Position Title: HOA Community Coordinator

Position Summary:

As the HOA Community Coordinator, you will oversee the establishment and management of Homeowners’ Associations (HOAs) for all communities within the Division. Your role will ensure that each community is maintained and operated in alignment with Division objectives. You will collaborate closely with third-party management companies, municipal employees, trade partners, Division associates, HOA boards, and developers to manage and optimize community operations.

Key Responsibilities:

• HOA Management Collaboration: Partner with third-party HOA management companies and legal counsel to ensure effective HOA governance and compliance with legal standards.
• Regulatory Knowledge: Stay updated on state and local laws, policies, and procedures related to HOA administration to ensure full compliance and address any legal issues promptly.
• Problem Analysis and Recommendations: Evaluate alternative solutions to issues, providing well-informed recommendations to Division management and the Board of Directors.
• Stakeholder Liaison: Act as a key liaison between business groups, neighbors, trade partners, Division associates, and customers to foster strong relationships and effective communication.
• Budget Oversight: Supervise the preparation of accurate annual budgets by third-party managers, ensuring deadlines are met and that budgets align with Division goals and community needs.
• Customer Relationship Management: Address and resolve residents’ concerns and requests through both formal and informal inspections, maintaining a high level of customer satisfaction.
• Communication: Respond promptly and professionally to phone calls, emails, and correspondence from customers and Division associates.
• Board Meetings: Lead Board of Directors meetings as needed, adhering to Robert’s Rules of Order.
• Safety and Compliance: Adhere to all safety standards and contribute to creating a safe work environment within the Division.
• Board Participation: Serve on Homeowners’ Association Boards as required, contributing to strategic decisions and community governance.
• Architectural Review: Review and approve customer architectural review requests in a timely manner.
• Site Management: Conduct regular site visits to ensure communities are clean, well-maintained, and that work is performed to standard.
• Document Management: Maintain electronic files for each community, ensuring accurate and up-to-date records.
• Paperwork Coordination: Facilitate the timely approval of documents, agreements, and payments to trade partners.
• HOA Turnover: Assist in the HOA turnover process with management companies to ensure a smooth transition.
• Documentation Review: Prepare and review HOA-related documents, including CC&Rs, bylaws, reserve studies, development plans, and budgets.
• Additional Duties: Perform other duties as assigned to support Division objectives and community success.

Qualifications:

• Proven experience in HOA management, community coordination, or a related field.
• Strong understanding of HOA regulations, budgeting, and operational best practices.
• Excellent communication and interpersonal skills.
• Ability to analyze complex issues and provide actionable recommendations.
• Demonstrated leadership and organizational skills.
• Proficiency in managing electronic files and documentation.
• Familiarity with Robert’s Rules of Order is a plus.

Job Type: Full-time

Pay: $60,000.00 - $75,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• HOA admin: 1 year (Required)
• homebuilding: 1 year (Required)

Ability to Relocate:

• Vancouver, WA: Relocate before starting work (Required)

Work Location: In person

Salary : $60,000 - $75,000