What are the responsibilities and job description for the Market Teller position at Fulton Bank?
Overview
Floating position within the Philadelphia Market. Full-time position, approx. 40 hours/week. Days and hours may vary based on branch needs. Must be available to be scheduled around branch operation hours. No Sunday hours
Schedule and location may vary from day to day.
The Market Teller is a floating position and is responsible for providing an exceptional Financial Center customer experience with passion and enthusiasm while facilitating customer transactions and the referral of bank products and services. Actively promote banking solutions to enhance a customer's service experience and achieve their financial goals. Assist with operational activities and responsibilities. Responsible for traveling to various financial centers as assigned.
Responsibilities
- Assist clients with teller transactions accurately and in accordance with bank policy and procedure.
- Accountable for the referral of products and services at the Financial Center. Recognize, demonstrate and follow-through on referral opportunities. Foster relationship building conversations with customers to ensure appropriate products/services are offered and customer needs are met.
- Manage risk by maintaining compliance with applicable regulations, and Fulton policy and procedure to include operational, security and settlement procedures. Use sound judgment to identify and mitigate loss.
- Leverage practical knowledge and understanding of digital solutions and technology to support customers and solve problems.
Additional Responsibilities
Qualifications
Education
High School Diploma or equivalent. (Preferred)
Experience
6 to 12 months customer service experience. (Required)
6 to 12 months cash handling experience. (Preferred)
Knowledge, Skills and Abilities
EEO Statement
Fulton Bank (“Fulton”) is an equal opportunity employer and is committed to providing equal employment opportunity for all qualified persons. Fulton will recruit, hire, train and promote persons in all job titles, and ensure that all other personnel actions are administered, without regard to race, color, religion, creed, sexual orientation, national origin, citizenship, gender, gender identity, age, genetic information, marital status, disability, covered veteran status, or any other legally protected status.