Have you ever rented an apartment and wished the process could be better? At Funnel we do too. We know we need to make the process of renting an apartment as easy as purchasing socks on Amazon. We’ve created cloud-based marketing and leasing software that delivers the ultimate rental experience for everyone involved in the process. We’re in the process of transforming the real estate industry through cutting-edge technology built, sold, and supported by the most passionate people you’ll meet.
We’re looking for a Customer Support Specialist to join our growing Client Experience team. This isn’t your everyday Customer Support – you will play a crucial role in collaboration and communication between Customer Success, Product, and our industry leading clients. You’ll support customers across multiple channels, and work closely with the Customer Success team to deliver a world class experience to our customers whilst continuously improving our processes and efficiencies as we grow.
This is an excellent opportunity to continue your career in Customer Support, with fantastic opportunities for real impact and future growth in a fun, fast paced and rapidly changing environment.
What we expect in this role:
What we think you’ll need:
You’ll really impress us if you have:
Benefits
Funnel offers a competitive salary and a comprehensive benefits package. You’ll get to work with the most transparent, passionate, and brightest people ready to revolutionize the industry. If you’re looking for a rapidly growing company where you can advance your career, you’ve come to the right place.
Funnel is an equal opportunity employer. Any and all aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
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