IT Technician

IT Technician

We are seeking a stellar professional to join our IT Team to help address and manage the technology needs of our agency.

Fulltime: $21.75 per hour excellent benefits

Location : Concord, CA (and surrounding areas)

“We rise by lifting others.” Robert Ingersoll

Our story began on January 6, 1964 in Lafayette, California with a small group of young adults, their parents and the founding Director, Helen Young. Fifty-seven (57) years later, Futures continues to serve the same population now, in several counties in California. Like our founders, we can better appreciate the world and humanity through the eyes of our clients. They have intellectual and developmental disabilities, and they want to continue experiencing the world around them – much like everyone else. The participants’ overall health and wellness is our passion. Empowering and enriching their lives, is our mission.

Join a team that truly makes a profound difference in people’s lives. Dedicated staff members believe that coming to work is much more than a job. It is to fulfill our participants’ dreams and life goals.

Essential Functions and Duties:

• Works with the IT Coordinator to build and maintain updated and efficient computer systems and networks to optimize the role of technology in the company.
• Checks computer hardware (HDD, mouses, keyboards etc.) to ensure functionality.
• Installs well-functioning LAN/WAN and other networks and manages components (servers, IPs etc.).
• Sets up hardware and installs and configures appropriate software and functions according to specifications.
• Develops and maintains local networks in ways that optimize performance.
• Maintains and repairs technological equipment (e.g. routers) or peripheral devices.
• Performs troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.).
• Ensures security and privacy of networks and computer systems.
• Provides orientation and guidance to users on how to operate new software and computer equipment as needed.
• Organizes and schedules upgrades and maintenance.
• Drives company vehicle/personal vehicle to program and community locations to attend meetings and trainings, and run errands as required/needed.

Qualities of a IT Technician:

• Be a positive role model not only to the participants but to other team members as well.
• Have a collaborative work style using teamwork skills, professionalism, including tact, and good judgement.
• Possess good organizational and record-keeping skills.
• Be able to prioritize work to meet deadlines, work independently and have some flexibility to adapt to changes.
• Ability to analyze problems, situations, and alternatives to make effective decisions.
• Excellent interpersonal and customer services skills.

Job Requirements:

• At least 18 years of age.
• Authorized to work in the U.S.
• High school diploma
• Strong knowledge of computers and how they operate, including having a broad understanding of hardware and software, operating systems, and basic computer programming.
• Familiarity with electronic equipment, internet applications, network, and security.
• Knowledgeable of computers and software use, MS Office (Word, Excel, Outlook) and G Suite Workplace.
• Possess a valid CA driver’s license, insurable driving record, and evidence of auto insurance.
• Requires frequent driving, flexibility in work schedule, and flexibility in location assignment, as job duties are carried out in the office, at program locations, and in the community. Requires frequent travel during the business day.
• LiveScan criminal record clearance (or exemption) prior to start.
• Health Screening and TB Test clearance. Not more than 1 year prior to employment or within 7 days after employment.
• Physical stamina and ability to meet the physical requirements necessary to perform the assigned duties safely and effectively.

Great if you have:

• CompTIA A Certification or equivalent experience
• Knowledgeable of Lanterman Act regulations, Regional Center guidelines, and State of California Licensing regulations.
• Certified in First Aid/CPR/AED by a qualified instructor.

Futures offers competitive benefits:

• Vacation and Sick Leave (accrues from the first day of work)
• Observed Legal Holidays
• Birthday Leave
• Paid Jury Duty
• Paid Bereavement Leave
• Health, Dental & Vision insurance for you and your family
• Referral program ($150/hire)

Know more about us:

https://www.futures-explored.org/

Futures-Explored is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Benefits:

• Dental insurance
• Employee assistance program
• Health insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 40 hours per week
• Monday to Friday

Work Location: Concord, CA and surrounding areas

Job Type: Full-time

Pay: $21.75 per hour

Benefits:

• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Experience level:

• 1 year

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Concord, CA 94520: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Help desk: 1 year (Preferred)
• Windows: 1 year (Preferred)

Work Location: One location

Salary : $22