What are the responsibilities and job description for the Store Manager position at FYE Music and Movies?
,Job Title: Store Manager
Reports To: District Manager
Position Summary:
The Store Manager is responsible for making volume and profits for the assigned store through effective management of store staff and execution of company programs, policies, and procedures. He or she gains the experience needed to progress to the next level of responsibility.
Essential Job Responsibilities:
A. Sales
1. Adheres to all corporate Sales and Customer Service programs and ensures customer satisfaction. 2. Effectively motivates others to meet and exceed sales plans and customer programs. Effectively communicates financial goals to other members of store management.
3. Analyzes sales trends by using all available resources and makes recommendations to the District Manager for increasing sales.
4. Actively supports the store in complying with and conducting contests and promotions.
B. Human Resources
1. Ensures proper staffing by proactively recruiting and effectively utilizing the Company On-boarding process for interviewing and retaining Associates.
2. Provides for Associate development through disciplined use of store training programs, thus encouraging internal promotions to support company growth.
3. Effectively motivates Associates to achieve position requirements and provides regular feedback on performance, including constructive and disciplinary conversations, as necessary. 4. Ensures that store-level Monthly Performance Reviews(MPR’s) are performed in a timely manner. 5. Follows appropriate protocol for Associate Relations issues.
C. Operations
1. Maintains and controls all expenses to ensure store profitability. Makes all Associate partners in cost savings measures.
2. Protects all corporate assets by following Loss Prevention guidelines.
3. Ensures efficient use of payroll dollars by utilizing effective scheduling practices.
4. Completes, maintains and submits all required company paperwork on a timely basis. 5. Ensures adherence to all company policies and procedures.
6. Provides a well maintained, clean, and organized store to support efficient operations and a pleasant shopping environment.
D. Merchandising and Marketing
1. Ensures that all aspects of inventory integrity occur (Receiving and Returns, Price Changes, Sensitive Merchandise counts).
2. Effectively merchandise store following (C.R.I.S.P.) requirements..
3. Strives to continually increase personal product knowledge and that of all store Associates.
4. Actively shops competition to maintain awareness of strategies, developments, and opportunities. 5. Ensures that the store is in stock on key titles and communicates "stock outs".
E. Management
1. Projects the role of the Store Manager as the senior member of the management team. 2. Establishes a positive, professional, sales and profit-oriented atmosphere. 3. Lead by setting the appropriate example.
4. Shows fairness and good judgment in decision-making and delegation of responsibilities. 5. Exhibits sense of awareness, urgency, and organization.
6. Responsible for analyzing financial reports on a monthly basis to develop an action plan for sales and profit maximization.
7. Demonstrates ability to plan, organize, delegate, execute and follow up.
8. Assists District and Regional Manager with special projects.
9. Communicate regularly with District Manager and the store Associates to provide updates on all relevant aspects of the business.
10. Has a desire for advancement.
F. Typical Day
1. Opening/Closing store
2. Customer Service (Greeting, Product Knowledge, Register, Sales Programs)
3. Store Upkeep (Cleanliness, Recovery, Shipment and Pricing/Planograms)
4. Loss Prevention: Maintain product awareness and security.
5. Training: Grow the abilities of your team and culture within your store
6. Hiring: Continue to maintain the level of staffing within your store by interviewing candidates
looking for talent to increase your store's performance.
Qualifications:
1. Candidate must possess one to two years of prior management experience, retail is preferred. 2. Candidate must possess professional and leadership skills and attributes. 3. Candidate must be available for a minimum of 40 hours per week.
Job Type: Full-time
Pay: $36,000.00 - $39,500.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
- Night shift
Work Location: In person
Salary : $36,000 - $39,500